At a Glance
- Tasks: Deliver exceptional customer service and build a loyal customer base.
- Company: Join HUGO BOSS, a leading fashion brand with over 19,000 employees worldwide.
- Benefits: Enjoy competitive salary, commission, and tailored training opportunities.
- Why this job: Be part of a dynamic team that celebrates success and fosters personal growth.
- Qualifications: Previous retail or customer service experience and strong communication skills required.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Cotswolds (Part Time) employer: HUGO BOSS AG
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Cotswolds (Part Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during interviews but also help you connect with customers as a Sales Associate.
✨Tip Number 2
Showcase your passion for fashion and customer service in your conversations. Engage with current trends and express how you can enhance the customer experience, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of HUGO BOSS. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn during any interactions. HUGO BOSS values flexibility, so sharing examples of how you've successfully adapted in previous roles can set you apart.
We think you need these skills to ace Sales Associate - Cotswolds (Part Time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail, hospitality, or customer service experience. Emphasise your interpersonal skills and any relevant achievements that demonstrate your ability to provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for fashion and your understanding of the premium fashion industry. Mention specific examples of how you have built customer loyalty in previous roles and your willingness to learn and adapt.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the retail environment.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or stories that highlight your love for fashion, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous roles where you provided outstanding customer service. Discuss how you built relationships with customers and contributed to their positive shopping experiences, as this is crucial for a Sales Associate role.
✨Highlight Your Commercial Acumen
Be ready to discuss your understanding of the retail market and how you can contribute to achieving sales targets. Mention any relevant experience you have in driving sales or managing customer relationships effectively.
✨Emphasise Adaptability and Learning
HUGO BOSS values flexibility and a willingness to learn. Share instances where you adapted to changing situations or took the initiative to learn new skills, showcasing your proactive attitude and commitment to personal development.