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- Tasks: Join us as a Sales Associate, delivering top-notch customer service and building loyal relationships.
- Company: HUGO BOSS is a leading fashion brand with over 19,000 employees globally, passionate about changing fashion.
- Benefits: Enjoy competitive pay, commissions, global career paths, and tailored training in a dynamic work culture.
- Why this job: Be part of an inspiring team that celebrates success and thrives in a fun, entrepreneurial environment.
- Qualifications: Previous retail or customer service experience, strong communication skills, and a passion for premium fashion required.
- Other info: We embrace diversity and are committed to equal employment opportunities for all.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
Your benefits:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Sales Associate - Cotswolds (Part Time) employer: HUGO BOSS AG
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Cotswolds (Part Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Being knowledgeable about their products will not only impress during interviews but also help you connect with customers as a Sales Associate.
✨Tip Number 2
Showcase your passion for fashion and customer service in conversations. Share personal experiences where you've gone above and beyond for customers, as this aligns with the role's focus on Customer Service Excellence.
✨Tip Number 3
Network with current or former employees of HUGO BOSS. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your adaptability and willingness to learn by discussing any relevant training or development you've pursued. This shows that you're proactive and ready to grow within the company.
We think you need these skills to ace Sales Associate - Cotswolds (Part Time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, product lines, and customer service philosophy. This knowledge will help you tailor your application to reflect your passion for the brand.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your roles and how they relate to the responsibilities of a Sales Associate.
Showcase Your Skills: Demonstrate your interpersonal and communication skills in your application. Provide examples of how you've successfully built customer relationships or handled complaints in the past.
Tailor Your Application: Customise your CV and cover letter for the Sales Associate position. Use keywords from the job description to show that you understand the role and are a good fit for the team.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the HUGO BOSS brand and the fashion industry during the interview. Share any personal experiences or insights you have about their collections, as this will demonstrate your genuine interest and help you stand out.
✨Highlight Customer Service Experience
Since the role focuses on delivering excellent customer service, be prepared to discuss your previous experiences in retail or hospitality. Provide specific examples of how you've successfully handled customer interactions, resolved complaints, or built a loyal customer base.
✨Demonstrate Commercial Acumen
Familiarise yourself with the latest trends in the premium fashion market and be ready to discuss how they relate to HUGO BOSS. Showing that you understand the commercial aspects of the business will impress the interviewers and show that you're a good fit for the role.
✨Emphasise Adaptability and Learning
HUGO BOSS values flexibility and a willingness to learn. Be prepared to share examples of how you've adapted to changing situations in previous roles and your commitment to continuous personal and professional development.
