At a Glance
- Tasks: Become a brand ambassador and create exceptional customer experiences in fashion retail.
- Company: Join HUGO BOSS, a leading global fashion and lifestyle company with over 14,000 employees.
- Benefits: Enjoy earned vacation, health care, a generous employee discount, and a 401K plan.
- Why this job: Be part of a passionate team, showcase exciting collections, and explore tailored career opportunities.
- Qualifications: 1-2 years of retail management experience; strong customer service and leadership skills required.
- Other info: Embrace an inclusive culture that values authenticity and individuality.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience through our Customer First mentality, be the expert in showcasing the brand through exciting merchandise presentations, achieving annual sales goals in a team environment and executing operational strategies resulting in positive operating profits.
What you can expect:
- KEY RESPONSIBILITES:
- Organize for Growth
- Meet department sales plan by serving as leader and specialist
- Work closely with and develop peers to build this business
- Serve as a mentor and leader on the sales floor to educate sales associates with product knowledge so they can assist you in building the businesses. You will hold training seminars as needed with new collection arrivals and new hires
- Lead by example: closing sales, providing exceptional customer service and focus
- Guide team regarding the appropriate and timely communication with clients and customer contacts
- Strive to achieve department/store targets with key focus on key KPI’s – OFS / Customer Voice / UPT
- Maintain a thorough understanding of the inventory reducing losses and achieve the highest understanding of product knowledge for the respective department
- Follow up on product deliveries / OOS / Develop a relationship with B&M
- Hold product training sessions with team introducing NEW product / Storytelling and Exclusive launches
- Ensure full store execution in Model store and NEXT LEVEL RETAIL MERCHANDISING incorporating Story telling at all times
- Product knowledge includes understanding fit, cut, features and benefits, materials used, current fashion, inspiration, etc.
- Boost Brands
- New business outstanding customer issues or needs, and client development results
- Feedback from clients and sales associates regarding product
- Follow up with clients on NEW season launches / Events creating relationships with key clients and turning them into Fans
- Build a clientele in order to meet individual sales goals and cross and up sell
- Continue to develop the existing business by contacting repeat customers
- Assist with identifying slow sells, stock rotation, style replenishment, best sellers and product needs
- Follow all CRM initiatives as it relates to your business (i.e. inviting customers back to shop, knowing key customers, email capture, etc.)
Your profile:
- BS College Degree preferred or equivalent experience
- 1 - 2 years of Specialty Retail Management experience
- Excellent organizational, analytical, and leadership skills
- Demonstrated strong customer service and communication
- Independent, self-motivated, detail-oriented, entrepreneurial
- Strong business acumen and interpersonal skills
Your benefits:
- Earned Vacation and Sick time
- Excellent Health Care, Dental, Vision
- 401K
- Generous Employee discount
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Part Time Sales Specialist - BOSS Store - Birmingham employer: HUGO BOSS AG
Contact Detail:
HUGO BOSS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Sales Specialist - BOSS Store - Birmingham
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand ethos. Understanding their fashion philosophy will help you engage with customers and showcase products effectively, making you a standout candidate.
✨Tip Number 2
Network with current or former employees of HUGO BOSS to gain insights into the company culture and expectations. This can provide you with valuable information that can be used during interviews to demonstrate your enthusiasm and fit for the role.
✨Tip Number 3
Prepare to discuss your previous retail experience in detail, especially any leadership roles or training you've undertaken. Highlighting your ability to mentor others and drive sales will align well with the responsibilities of the Sales Specialist position.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to demonstrate your problem-solving abilities will resonate well with HUGO BOSS's commitment to exceptional customer experiences.
We think you need these skills to ace Part Time Sales Specialist - BOSS Store - Birmingham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Part Time Sales Specialist at HUGO BOSS. Familiarise yourself with their customer-first mentality and how you can contribute to creating exceptional shopping experiences.
Tailor Your CV: Highlight relevant experience in retail management and customer service in your CV. Emphasise any leadership roles or training experiences that demonstrate your ability to mentor others and achieve sales goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the HUGO BOSS brand. Mention specific examples of how you've successfully contributed to sales targets or improved customer experiences in previous roles.
Showcase Product Knowledge: In your application, express your enthusiasm for learning about the products and your ability to communicate their features and benefits effectively. This will demonstrate your readiness to engage customers and boost sales.
How to prepare for a job interview at HUGO BOSS AG
✨Show Your Passion for Fashion
HUGO BOSS is all about fashion, so make sure to express your enthusiasm for the brand and the industry during the interview. Share your personal style and how it aligns with their collections, as this will demonstrate your genuine interest in becoming a brand ambassador.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering exceptional customer experiences, be prepared to discuss specific examples of how you've provided outstanding service in previous roles. Highlight any situations where you went above and beyond to meet customer needs.
✨Know the Product Inside Out
Familiarise yourself with HUGO BOSS products, including their fit, materials, and current trends. Being able to discuss the latest collections and how they resonate with customers will show that you're ready to lead product training sessions and educate your peers.
✨Prepare for Team Dynamics
This position requires collaboration and leadership on the sales floor. Think of examples where you've successfully worked in a team or mentored others. Be ready to discuss how you can contribute to a positive team environment and help achieve sales goals together.