At a Glance
- Tasks: Lead and inspire the sales team to deliver exceptional customer service and achieve sales targets.
- Company: Join a family-run company with over 100 years of experience and strong values.
- Benefits: Enjoy employee discounts, enhanced holiday allowance, and comprehensive training opportunities.
- Other info: Be part of a community-focused team that values personal development and teamwork.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: No extensive sales experience needed; just a willingness to learn and grow.
The predicted salary is between 30000 - 40000 € per year.
Hughes is a family run company that has been trading for over 100 years. Our ethos is simple - to treat people the way that they would want to be treated themselves! We are a long‑standing company with long term plans, so aim to offer our staff a long and meaningful career. This means that we take training and career development seriously and as a result we aim to offer you a supportive and professional working environment.
We feel hard work should be rewarded, and therefore we offer you:
- Employee Discount
- Free use of Company Holiday Lodges
- Discounted Gym Membership
- Employee Assistance Program – including health and wellbeing services
- Enhanced Holiday Allowance
- Enhanced Maternity Leave
- Enhanced Paternity Leave
- Company Pension Scheme
- Training & Development Programs
- Supporting Community Projects
- Life Insurance
- Recognition for Long Service
- Generous Maternity and Paternity
- An enhanced company pension scheme (subject to eligibility criteria)
- Generous holiday allowance calculated at 6.6 times your weekly contracted hours
- Training and Development programs including fully funded apprenticeship opportunities
- Support for community projects
- Wellbeing support provided by the Retail Trust which is free to use for all our employees
- Healthshield Cash Plan
We are excited to offer you an opportunity to join our team as a Sales Floor Manager at our Colchester store. This is a hands‑on leadership role, where you will be responsible for managing and driving the success of the sales floor, working closely with your team to meet and exceed performance goals.
As the Sales Floor Manager, you will play a pivotal role in creating a positive and productive sales environment. You will lead and support the sales team, ensuring exceptional customer service, achieving sales targets, and maintaining store standards. Collaborating with the depot's leadership team, you will help drive operational success and ensure compliance with company policies and procedures.
This role requires strong leadership skills, the ability to motivate and develop a diverse team, and a keen understanding of sales operations. We're looking for someone who is eager to grow within the company, with opportunities for continued training and career development.
What does the role include?
- Offering great customer service to our customers to ensure that they feel valued and assured in the decisions they make.
- Personal development, learning selling skills, and product knowledge.
- Assisting the team to ensure the shops are a safe and inviting environment for our customers.
- Using technology to process and complete sales – don’t worry as full training on our systems will be given.
- An introduction to working to and meeting personal and team targets.
- Supporting, managing and developing team members.
What Skills and Experience is required?
- At Hughes we believe in developing and training our team members. Our business has been built on customer service. Whilst you may not have huge sales experience you will be guided, trained, and developed to provide the ‘Hughes Experience’.
- We recognize that not all customers and colleagues are the same and you will learn to tailor your approach to each situation.
- A capability to learn new skills is required to build trust and rapport with every customer and colleague.
- Flexibility when business needs and customer expectations change.
- Listening and talking with team members so that you can gather all the information to guide them to successful outcomes.
Why come and work with us?
Hughes is a family company with family values that have been trading for over 100 years. We pride ourselves on these values and our commitment to our staff and customers alike. This commitment and support also extend beyond our location boundaries. We encourage our teams to support good causes in their local communities.
Sales Floor Manager in Colchester employer: Hughes
Hughes is an exceptional employer that values its employees as part of the family, offering a supportive and professional working environment in Colchester. With over 100 years of trading experience, we prioritise employee growth through comprehensive training and development programmes, alongside generous benefits such as enhanced holiday allowances, a company pension scheme, and wellbeing support. Join us as a Sales Floor Manager to lead a dedicated team in delivering outstanding customer service while enjoying a meaningful career with opportunities for personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Manager in Colchester
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Hughes and its family values. This will help you connect with the team and show that you're genuinely interested in being part of their long-standing tradition.
✨Tip Number 2
Practice your leadership skills! As a Sales Floor Manager, you'll need to motivate your team. Think of examples from your past where you've successfully led a group or resolved conflicts. Share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you've provided exceptional service in previous roles. Remember, Hughes values the 'Hughes Experience', so be ready to explain how you can contribute to that ethos.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Hughes family.
We think you need these skills to ace Sales Floor Manager in Colchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to customise your application for the Sales Floor Manager position. Highlight your leadership skills and any relevant experience that shows you can create a positive sales environment, just like we do at Hughes.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hughes
✨Know the Company Inside Out
Before your interview, take some time to research Hughes. Understand their history, values, and what makes them unique in the retail space. This will not only show your genuine interest but also help you align your answers with their ethos of treating people well.
✨Showcase Your Leadership Skills
As a Sales Floor Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can create a positive sales environment that aligns with Hughes' commitment to exceptional customer service.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations on the sales floor. Think about times when you've had to adapt to changing circumstances or meet challenging targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the training and development programs they offer or how they support community projects. This shows you're not just interested in the role but also in growing with the company and contributing to its values.
