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- Tasks: Lead despatch operations, ensuring safe and timely delivery of fresh produce.
- Company: Hughes Group, a trusted name in fresh mushrooms and plant-based products.
- Benefits: Pension fund and parking available for employees.
- Why this job: Join a dynamic team and shape the future of food with innovation.
- Qualifications: Experience in despatch or logistics within food manufacturing is essential.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
With over 65 years of excellence, Hughes Group is a trusted name in the supply of fresh mushrooms and plant-based products across the UK. As a major supplier to national retailers, food service providers, and a range of other sectors, we have built a reputation for quality, reliability, and outstanding service. We are proud of our heritage but are even more excited about our future. Driven by innovation and a commitment to sustainable growth, Hughes Group is expanding rapidly and investing in new technologies, products, and people. As we continue to lead in the sectors we serve, we are looking for passionate individuals who want to grow with us. If you are seeking a progressive career in a dynamic, forward-thinking company, Hughes Group offers the opportunity to be part of something special. Join us and help shape the future of food.
As Despatch Manager, you will take a hands-on lead in the day-to-day running of despatch and distribution operations, ensuring products are stored, handled, and delivered safely, efficiently, and on time. You will work closely with your teams, managing transport, stock, and service levels in a fast-paced fresh produce and value-added manufacturing environment. This role requires a strong operational presence, the ability to make decisions in real time, and a practical approach to problem solving, while maintaining high standards of food safety, quality, and health & safety.
Key Responsibilities- Be visibly present within despatch and storage areas, supporting Supervisors and teams to deliver daily operational plans.
- Lead, train, and develop despatch teams, ensuring the right people and skills are in place to meet daily and seasonal demand.
- Manage daily transport planning and execution, dealing directly with hauliers and delivery issues as they arise.
- Ensure all orders are picked, checked, and dispatched accurately and on time to meet customer service level agreements using the onsite ERP system.
- Monitor service level performance (e.g. OTIF, delivery accuracy), responding quickly to issues and driving immediate corrective action.
- Maintain full compliance with Food Safety & Quality Management Systems, customer standards, and certification requirements, including traceability, segregation, and allergen controls.
- Oversee despatch chilled storage operations, stock rotation, stock accuracy, and physical stock checks.
- Lead investigations into quality, food safety, service failures, and customer complaints, completing root cause analysis and follow-up actions.
- Ensure despatch and storage areas are clean, organised, and audit-ready at all times.
- Drive a strong Health & Safety culture, safe systems of work, and daily engagement.
- Contribute to daily and weekly KPI reviews, operational meetings, and site performance discussions.
- Act as the main point of contact for despatch operations, escalating risks and issues where required.
- Proven experience in a hands-on despatch, logistics, or warehouse management role within food manufacturing, fresh produce, or FMCG.
- Strong people management skills with experience leading teams in a fast-moving operational environment.
- Experience managing transport operations and customer delivery requirements.
- Confident in monitoring KPIs and service levels and taking immediate action when performance slips.
- Good working knowledge of Health & Safety requirements.
- Strong communication skills and the ability to work effectively under pressure.
- Hands-on, proactive, and comfortable leading from the front.
- Calm, decisive, and solutions focused.
- Organised with strong attention to detail.
Despatch Manager in Dungannon employer: Hughes Mushrooms
Contact Detail:
Hughes Mushrooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Manager in Dungannon
✨Tip Number 1
Get to know the company inside out! Research Hughes Group's values, products, and recent innovations. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their future.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to despatch management and logistics. Think about how your experience aligns with their needs, especially around food safety and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hughes Group family.
We think you need these skills to ace Despatch Manager in Dungannon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining Hughes Group and contributing to our mission in the fresh produce sector.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in despatch, logistics, or warehouse management. We’re looking for specific examples that demonstrate your skills in a fast-paced environment, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Despatch Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Hughes Mushrooms
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of despatch operations, especially in the food manufacturing sector. Familiarise yourself with key terms like OTIF (On Time In Full) and ERP systems, as well as the specific challenges faced in fresh produce logistics.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams, especially in fast-paced environments. Prepare examples of how you've trained and developed staff, managed transport operations, and dealt with delivery issues. This will demonstrate your hands-on approach and ability to lead from the front.
✨Emphasise Problem-Solving Abilities
Think of specific instances where you've had to make quick decisions or solve problems on the spot. Highlight your calmness under pressure and your proactive nature. This is crucial for a role that requires real-time decision-making in a dynamic environment.
✨Understand Food Safety Standards
Brush up on food safety regulations and quality management systems relevant to the role. Be prepared to discuss how you ensure compliance and maintain high standards in despatch operations. Showing your commitment to health and safety will resonate well with the interviewers.
