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For Companies At a Glance
- Tasks: Engage with clients, manage schedules, and support marketing activities.
- Company: Established accountancy firm with a focus on client growth and satisfaction.
- Benefits: Full-time role with opportunities for professional development and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact on client relationships and business success.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Exciting opportunity for growth in a collaborative office setting.
The predicted salary is between 30000 - 42000 £ per year.
Hughes, Isaac & Co has been providing exceptional accountancy services since 1988. Serving clients in South Wales, Bristol, and North Somerset, the firm works with both established corporations and emerging businesses. Focused on delivering business advice and support, Hughes, Isaac & Co assists clients in meeting necessary requirements while offering insights for business growth. We are based in South Wales & the Greater Bristol Area, whilst this role is based in the Burnham On Sea office.
This is a full-time, on-site role based in the Greater Bristol Area, United Kingdom. The Client Engagement - Business Administration & Marketing Support professional will play a key role in engaging with clients, ensuring exceptional customer service, and supporting business administration and marketing activities. The role involves:
- Onboarding and offboarding clients
- Taking and monitoring identity requirements
- Maintaining client relationships
- Handling inquiries
- Managing client meeting schedules
- Maintaining Partner diaries
- Assisting with marketing strategy and execution
Qualifications:
- Strong interpersonal skills and communication skills to build and maintain effective client relationships
- Experience in customer satisfaction, customer service, and customer experience to enhance and maintain client engagement
- Organizational and administrative abilities to support business operations efficiently
- Familiarity with marketing practices and a proactive approach to contribute to marketing initiatives
- Proficiency in office tools and technology is preferred
- A positive attitude, problem-solving skills, and a commitment to excellent service delivery
- Bachelor's degree in Business Administration, Marketing, or a related field is advantageous
- Experience in payroll is helpful
Locations
Client Engagement - business admin & marketing support in Newport, Wales employer: Hughes, Isaac & Co
Contact Detail:
Hughes, Isaac & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Engagement - business admin & marketing support in Newport, Wales
✨Tip Number 1
Get to know the company inside out! Research Hughes, Isaac & Co and understand their values, services, and client base. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to client engagement and marketing support. Think of examples from your past experiences that showcase your skills in customer service and administration.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Client Engagement - business admin & marketing support in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role! Highlight your experience in client engagement and marketing support, and don’t forget to showcase those strong interpersonal skills we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit for our team at Hughes, Isaac & Co.
Showcase Your Customer Service Skills: We want to see how you’ve gone above and beyond in previous roles. Share specific examples of how you’ve enhanced customer satisfaction and built strong client relationships.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hughes, Isaac & Co
✨Know the Company Inside Out
Before your interview, make sure to research Hughes, Isaac & Co thoroughly. Understand their services, values, and the specific role you're applying for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Interpersonal Skills
Since this role heavily relies on client engagement, be prepared to demonstrate your strong interpersonal and communication skills. Think of examples from your past experiences where you've successfully built and maintained client relationships, and be ready to share them during the interview.
✨Be Organised and Proactive
Given the administrative nature of the role, it's crucial to display your organisational skills. Bring a notebook or digital device to jot down important points during the interview. Also, think of ways you can proactively contribute to marketing initiatives and be ready to discuss these ideas.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service and satisfaction. Prepare for situational questions where you might need to solve a problem or handle a difficult client. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
