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- Tasks: Support the pharmacy team in delivering excellent patient care and managing prescriptions.
- Company: Join a friendly, multidisciplinary GP practice serving 12,500 patients.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: NVQ level 2 Dispensary Assistant or relevant training required.
- Other info: Flexible hours and clear pathways for career growth.
The predicted salary is between 24000 - 36000 £ per year.
To support the Superintendent Pharmacist in ensuring the safe and smooth running of the Pharmacy. The applicant will be part of a busy pharmacy and dispensing doctors team, operating a wide range of services to a community with diverse needs, and play a pivotal role in ensuring the needs of the business are met and the pharmacy and dispensary operates safely and efficiently. This role reports to the Pharmacy Team Leader / Superintendent Pharmacist and has a key role working closely with all staff (clinical and non-clinical) across the Pharmacy and Surgery.
Main duties of the job
- Ensure a high quality, personable service is provided to all customers and patients.
- Select the correct items to make up a prescription.
- Measure liquids and count out tablets and medicines.
- Make sure prescriptions are legal and accurate; create labels which give information about the medicines and how to use them.
- Order new stock using computerised systems.
- Carry out the day-to-day activities of a Dispensary Assistant-Technician including prescription counting and prescription end of the month submissions.
- Assemble Dossette boxes according to current SOPs.
About us
- Two-site GP practice: Hughenden Valley Surgery and Chequers Surgery (Prestwood).
- Approximately 12,500 patients.
- Multidisciplinary team including GPs, nurses, HCAs, pharmacists, physiotherapists, and an in-house dispensing pharmacy.
- Supportive, friendly working environment with clear development pathways.
Job responsibilities
- Excellent communication and interpersonal skills.
- Good IT skills and ability to learn new systems.
- Ability to remain calm under pressure.
- Strong organisation and attention to detail.
- Professional, compassionate, and patient-centred.
- Ability to follow protocols and use initiative appropriately.
- Ability to work across both practice sites.
- Previous experience working in a GP practice (training can be provided).
- Experience using EMIS Web and/or Docman.
- Understanding of care navigation and primary care pathways.
- Experience working in a dispensary or pharmacy environment.
Person Specification
- Qualifications: NVQ level 2 Dispensary Assistant.
- Experience: Qualified to at a minimum of NVQ level 2 Dispensary Assistant or will have commenced all relevant training before start date.
- Build effective working relationships with customers, partners, external bodies and colleagues.
- Demonstrate the ability to use own initiative and work efficiently under pressure.
- Good working knowledge/experience of dispensing prescriptions.
- Proven ability to provide good customer service, remain calm in busy periods ensuring a customer focused approach.
- Ability to work unsupervised and as a member of a team.
- Ability to work flexible hours for sickness and holiday cover.
- Willing to learn new skills in line with business need.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispensary Assistant/Technician in High Wycombe employer: Hughenden Valley Surgeries
Contact Detail:
Hughenden Valley Surgeries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensary Assistant/Technician in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in the pharmacy field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to customer service and teamwork. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your passion for pharmacy! When you get the chance to chat with potential employers, share why you love working in this field and how you can contribute to their team. Authentic enthusiasm goes a long way!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows you're keen and ready to jump in. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Dispensary Assistant/Technician in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Dispensary Assistant/Technician. We want to see how you can contribute to our busy pharmacy team!
Show Off Your Communication Skills: Since you'll be interacting with customers and colleagues, it's essential to demonstrate your excellent communication skills in your written application. Use clear and friendly language to reflect your personable service approach.
Highlight Relevant Experience: If you've worked in a dispensary or pharmacy before, make sure to mention it! We love seeing candidates who have hands-on experience, so don’t hold back on sharing your background in this area.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our supportive team!
How to prepare for a job interview at Hughenden Valley Surgeries
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy practices and the specific duties of a Dispensary Assistant/Technician. Familiarise yourself with common medications, prescription processes, and any relevant software like EMIS Web or Docman. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your People Skills
Since this role involves working closely with patients and a multidisciplinary team, be prepared to demonstrate your excellent communication and interpersonal skills. Think of examples where you've provided great customer service or resolved conflicts, as these will highlight your ability to connect with others in a busy environment.
✨Stay Calm Under Pressure
The pharmacy can get hectic, so it's crucial to convey your ability to remain calm and organised during busy periods. Share specific instances from your past experiences where you successfully managed stress or multitasked effectively. This will reassure the interviewers that you can handle the demands of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the pharmacy's operations, team dynamics, or development opportunities. This shows your genuine interest in the role and helps you assess if the workplace is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
