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- Tasks: Welcome patients, manage appointments, and assist with medication queries.
- Company: A supportive GP practice in High Wycombe focused on patient care.
- Benefits: Training provided, career progression opportunities, and a friendly work environment.
- Why this job: Make a difference in patients' lives while developing valuable skills.
- Qualifications: Strong communication skills and a patient-centred approach.
- Other info: Join a dynamic team and grow your career in healthcare.
The predicted salary is between 24000 - 36000 £ per year.
A two-site GP practice in High Wycombe is looking for a reliable Care Navigator to support its reception and patient support team. This role involves providing a warm welcome to patients, directing them to appropriate services, managing appointments, and assisting with medication queries.
The ideal candidate will have strong communication skills, the ability to handle pressure, and a patient-centred approach. Training will be offered for required software and processes, with opportunities for career progression.
Care Navigator & Patient Services Specialist in High Wycombe employer: Hughenden Valley Surgeries
Contact Detail:
Hughenden Valley Surgeries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator & Patient Services Specialist in High Wycombe
✨Tip Number 1
Make sure to research the GP practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, being able to convey information clearly and warmly will set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions during the interview. Think of examples where you've handled pressure or resolved conflicts, as these experiences will highlight your patient-centred approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our team.
We think you need these skills to ace Care Navigator & Patient Services Specialist in High Wycombe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really make a difference, especially for a role like Care Navigator.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your communication skills and any experience you have in patient support. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key when managing appointments and queries!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hughenden Valley Surgeries
✨Know the Role Inside Out
Before your interview, make sure you understand what a Care Navigator does. Familiarise yourself with the responsibilities mentioned in the job description, like managing appointments and assisting with medication queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, think of examples from your past experiences where you've effectively communicated with patients or team members. Be ready to discuss how you handle difficult conversations or manage pressure while keeping a patient-centred approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice, the team you'll be working with, and the training offered. This shows that you're engaged and eager to learn more about how you can contribute to their success.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions will help you feel more at ease and ready to tackle any curveballs they might throw your way.
