Digital Merchandising Executive in Tring

Hey! We're Huel, and we're pleased to meet you. Our culture thrives on high performance, and we set the bar high for new Hueligans who join us. We invite you to read the advert below for our new Digital Merchandising Executive position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

The role

At Huel, we’re on a mission to deliver a seamless, best-in-class online experience for our global community of Hueligans. As we continue to grow, our website plays a critical role in how customers discover, engage with, and shop our products. We’re looking for a Digital Merchandising Executive to join our Digital team and help bring our website to life. You’ll play a key role in supporting content updates, merchandising, and product launches, ensuring everything is accurate, on-brand, and delivered at pace. If you have a sharp eye for detail and enjoy working in a fast-moving environment, this is a great opportunity to make a real impact.

Key responsibilities

• Support Trading & Market Leads: Assist in the delivery of initiatives raised by the Trading team, collaborating closely with market leads to ensure that product and content updates are effectively implemented across websites in all markets.
• Product Launches & Content Delivery: Support Product Marketing teams in preparing and launching new products on our websites, ensuring product information is up-to-date and presented in line with brand standards.
• CMS Content Management: Maintain and populate content in our new CMS, ensuring accuracy and consistency across all pages. Take ownership of content updates, product listings, promotional banners, and other web content, ensuring a flawless user experience. Incorporating AI to make updates and content management as efficient and as smooth as possible.
• Website Issue Resolution: Proactively identify and fix issues on the websites, including broken links, missing images, or inaccurate product information. React swiftly to any website issues flagged by the team, ensuring timely resolution and preventing negative impact on user experience.
• Ad-Hoc Website Initiatives: Support the delivery of ad-hoc initiatives such as price changes, the rollout of new pages and templates, and updates to the outlet sections. Work with internal teams to ensure smooth execution and timely delivery.
• Automation: Be constantly looking at processes, systems and tools and automating them, ensuring that we are using AI to make our experiences better for both internal and external customers.

What we’re looking for in you

• Attention to Detail: You have a keen eye for detail and take pride in ensuring that all website content is accurate, up-to-date, and in line with brand guidelines.
• Problem Solver: You’re able to identify issues before they escalated and can think critically and quickly to resolve them, whether that’s fixing a broken link or updating product information in a timely manner.
• Collaborative & Cross-Functional: You work well across teams, particularly with Trading Squads, Product Marketing, and Operations, to ensure that initiatives are delivered seamlessly and align with business goals.
• Tech Savvy & AI Curious: You have experience with content management systems (CMS) and product information management (PIM) systems, and you’re always looking for ways to improve workflows and maximize efficiency within these platforms. And using AI to drive automation and efficiency in our ways of working, always looking at updates to AI to enable us to improve our processes and experiences.
• Proactive: You take the initiative to stay ahead of potential issues and contribute to continuous improvements in website operations. You anticipate needs, act quickly, and stay on top of changes to ensure the website is always in top shape.
• Business-Focused: You understand the impact of website operations on broader business goals and priorities, and are able to execute efficiently to support key business objectives.

Benefits

• Hybrid working – We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home.
• 30 days annual leave plus bank holidays.
• Free Huel to keep you going.
• 2 weeks a year to work remotely from anywhere.
• Dog friendly workplace.
• Paid Volunteering Days.
• Free on-site gym with free classes, and we will give you your own nutrition plan.
• Free on-site wellness area offering infrared saunas and an ice bath.
• Free 1-on-1 therapy provided by Self-Space.
• Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary.
• Electric Car Scheme with onsite charging.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Workplace Nursery Scheme.
• Paid Employee Referral Scheme.
• Biannual events to celebrate success.

Diversity & inclusion

We know that diversity isn't just important; it’s essential, and it makes us stronger. We're all about embracing our differences, celebrating what makes us unique, and bringing together Hueligans from all walks of life. Whilst we all share the 7 values of Huel, it’s our individual differences that truly enhance our culture of belonging. We seek out Hueligans from around the world, encouraging authenticity, diverse views, and fresh ideas to create products that our global customers love.