Beverage Quality & Safety Lead — Technical Manager

We're Huel, and we're pleased to meet you. Our culture thrives on high performance, and we set the bar high for new Hueligans who join us. We invite you to read the advert below for our new Technical Manager position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

The role:

• Be the key technical contact for safety, legality, and quality of our RTD products.
• Monitor consumer complaints for RTD products, identify recurring quality trends, investigate root causes cross-functionally, and drive corrective actions through to completion.
• Provide regular reporting on complaint volumes, categories, outcomes, and resolution progress to stakeholders.
• Quickly identify any potential product issues and use your strong relationships with suppliers to put in speedy and effective resolutions.
• Review monthly and quarterly KPIs with the manufacturer to improve performance and develop action plans to maintain safety and quality standards to support continuous improvement.
• Provide NPD support and use your technical and processing knowledge to highlight any potential safety or quality issues in the early stages of development.
• Carry out supplier and product risk assessments, determining, prioritising and implementing actions against hazards caused by allergens, micro, hygiene etc.
• Carry out supplier audits and ensure that they implement actions against any non‑conformances in a timely manner.
• Work closely with suppliers to facilitate the roll out of the ‘Huelway code’ which is instrumental in delivering our technical strategy and the key to protecting our brand.
• Attend factory trials and first productions to establish production parameters and ensure product quality and consistency.
• Onboard new suppliers, protecting the safety and quality of the brand at all times.

What we’re looking for in you:

• A degree in Food Science or related discipline along with 2-3 years of experience working in this field.
• Experience in beverage manufacturing is preferred for this role.
• Strong knowledge of thermal processing with the ability to challenge, influence, and support manufacturers in these areas.
• A thorough understanding of EU and UK food legislation.
• Proven ability to raise and maintain standards, delivering continuous improvement across quality, food safety, and process compliance.
• Auditing expertise and experience carrying out risk assessments, with confidence in identifying issues and implementing corrective actions.
• Excellent negotiating and influencing skills, able to work effectively with co‑manufacturers, suppliers, and cross‑functional teams.
• A strong track record of relationship‑building, ensuring collaboration between external partners and internal teams.
• Comfortable working in a fast‑paced environment, able to prioritise, adapt quickly, and deliver results under pressure.
• Willingness to travel locally and globally (at least quarterly) to oversee suppliers, audits, and factory trials.
• Confident analysing quality data and complaint trends to draw meaningful conclusions and prioritise action.

What do we offer in return?

• Hybrid working - We spend Mondays, Tuesdays and Thursdays in the office together. The remaining two days have the option to be worked from home.
• 30 days annual leave PLUS bank holidays.
• Free Huel to keep you going.
• 2 weeks a year to work remotely from anywhere!
• Free on‑site gym with free classes, and we will give you your own nutrition plan.
• Free on‑site wellness area offering infrared saunas and an ice bath.
• Free 1‑on‑1 therapy provided by Self‑Space.
• Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary.
• Electric Car Scheme with onsite charging.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Workplace Nursery Scheme.
• Paid Employee Referral Scheme.
• Biannual events to celebrate success.

We know diversity isn’t just important... it’s essential. It makes us stronger, sharper, and better at what we do. At Huel, we’re about people, not just sustainable nutrition - real people with different backgrounds, experiences, and perspectives. We celebrate what makes each of us unique and we actively bring together Hueligans from all walks of life. Because whilst we share the same 7 values, it’s our differences that power our thinking, challenge our ideas, and help us build better products for a global community. Belonging matters here. So does fairness. We want every Hueligan to have the opportunity to thrive, contribute, and be heard - no matter where they come from or what path they’ve taken to get here. We don’t just welcome diversity of thought…we go looking for it!