At a Glance
- Tasks: Manage accounts, data entry, and support daily operations in a dynamic office environment.
- Company: Join a leading company with over 45 years of industry experience.
- Benefits: Enjoy a competitive salary, pension, and generous annual leave.
- Other info: Flexible work approach and opportunities for career growth.
- Why this job: Be part of a supportive team and develop your skills in a modern office.
- Qualifications: Strong IT skills, Sage 50 experience, and excellent communication abilities.
Our client has been a leader in their industry for over 45 years, consistently providing high-quality products and reliable service to their valued customers.
We are seeking a dependable and enthusiastic individual with a dedication to service to join their growing team in Olney as a Customer/Accounts Administrator.
Key Responsibilities
- Data entry and maintenance of accurate records.
- Managing incoming telephone calls and responding to emails via a shared inbox.
- Scheduling appointments and diary management.
- Producing delivery notes and invoices for dispatched goods.
- Processing supplier invoices and maintaining accurate filing systems.
- Preparing production job bags using Excel.
- Confirming customer sales orders.
- Producing reports from Sage.
- Stock control and inventory management within the warehouse
- Ordering and maintaining office supplies.
- Ensuring compliance with company policies and procedures.
- Liaising with managers and colleagues to support the smooth day-to-day running of the business.
- Candidate Requirements
- Strong IT skills, including Microsoft Office.
- Essential experience using Sage 50.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise a varied workload.
- High level of accuracy and attention to detail.
- Ability to work independently and collaboratively within a team.
- Previous experience in an administrative or accounts support role.
- Ability to handle confidential information with discretion.
- Flexible and adaptable approach to work.
Benefits
- Competitive salary of £28,000–£30,000 per annum.
- Workplace pension.
- Annual leave plus bank holidays.
- Monday to Friday, 9:00am – 5:30pm.
- Modern, brand-new office environment.
- Office closes over the Christmas period.
- Office-based role with on-site parking.
Hue Recruitment Ltd is an independent recruitment consultancy specialising in permanent, temporary, and temp-to-perm recruitment across a range of sectors.
We pride ourselves on building lasting relationships with both our clients and candidates, delivering a professional, honest, and personalised recruitment service.
Please note: Due to the high volume of applications we receive, we are unable to respond individually to every applicant.
All applications will be reviewed by one of our consultants within 5 working days.
If you have not heard from us within this time, unfortunately your application has not been successful on this occasion.
We thank you for your interest in the role and wish you every success with your job search
Accounts Administrator in Olney employer: Hue Recruitment
Hue Recruitment is an excellent employer, offering a stable and rewarding environment for HGV Class 2 Drivers in Hemel Hempstead. With competitive salaries, generous annual leave, and opportunities for professional development through CPC training, employees are supported in their growth while enjoying a positive work culture that prioritises safety and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Administrator in Olney
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hue Recruitment. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hue Recruitment before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Accounts Administrator in Olney
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hue Recruitment:Your cover letter is your chance to shine! Tell us why you want to work at Hue Recruitment specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hue Recruitment!
How to prepare for a job interview at Hue Recruitment
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
