At a Glance
- Tasks: Support service operations by coordinating visits, processing requests, and maintaining records.
- Company: Dynamic manufacturing organisation with a focus on teamwork and efficiency.
- Benefits: Competitive salary up to £30k plus bonus, with opportunities for growth.
- Other info: Onsite role with a collaborative environment and potential for career advancement.
- Why this job: Join a vibrant team and play a key role in keeping operations running smoothly.
- Qualifications: Strong organisational skills and a knack for customer communication.
The predicted salary is between 35000 - 45000 £ per year.
Location: Cambridgeshire
Ref: ABJ6526
Salary: up to 30k + Bonus
As an Administrator reporting in a factory industrial engineering manufacturing environment, you will join a dynamic organisation supporting multiple departments to ensure the smooth and efficient day-to-day running of the business.
As Service Administrator you will be responsible for supporting the efficient operation of the Service Department through the organisation and administration of service activities, spare parts ordering, inventory control, customer communication, and maintenance of service records.
ONSITE 5 days
Key Responsibilities- Coordinate and schedule service visits, maintenance activities, and engineer call-outs.
- Process service requests and maintain accurate service records.
- Raise service quotations, work orders, purchase orders, and advise finance to raise invoices as required.
- Monitor service contracts and ensure planned maintenance visits are completed on schedule.
- Maintain service reports, customer records, and equipment history files.
- Support engineers with documentation, service information, and administrative requirements such as expenses.
Assisting with Spares when required and would be required to carry out some or all of the below:
- Process customer enquiries and orders for spare parts (assisting purchase dept as required).
Customer Service Administrator (Manufacturing) in Peterborough employer: Hudson Shribman
Join a dynamic engineering and R&D team as a Project Engineer in Hydraulics, where you will be at the forefront of delivering advanced industrial equipment. With a strong focus on employee growth, we offer a competitive salary, flexible benefits, and a collaborative work culture that encourages innovation and hands-on problem-solving. Located in the South East, this role provides unique opportunities for international travel and direct customer engagement, making it an ideal environment for those seeking meaningful and rewarding employment.
