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- Tasks: Provide 1st and 2nd line IT support across various systems and devices.
- Company: Join a well-established organisation with a collaborative and supportive team.
- Benefits: Competitive salary, benefits, and opportunities for hands-on experience.
- Other info: Great opportunity for career growth in a dynamic IT role.
- Why this job: Take ownership of a varied IT environment and make a real impact.
- Qualifications: Background in IT and hands-on hardware troubleshooting experience required.
The predicted salary is between 35000 - 38000 £ per year.
Are you an IT professional looking to take ownership of a varied and hands-on IT environment? This is a fantastic opportunity to join a well-established organisation, providing 1st and 2nd line support across a range of systems and devices, while working in a collaborative and supportive team.
As an IT Systems Administrator, you will support desktops, laptops, mobile devices, printers, and other endpoint devices, as well as maintain the core server infrastructure, backups, telephone system, and documentation. You will get to work with real hardware, applying your skills to troubleshoot, repair, and optimise IT systems on a daily basis. You will require hardware experience which means taking apart a desktop to process an update or fix a fault.
Responsibilities- Provide 1st and 2nd line IT support via the IT Service Desk for end users across physical and virtualised (VMware) environments.
- Install, configure, and maintain Windows Server 2012 R2 to 2025 and Windows 11 desktops.
- Manage user accounts, permissions, and access via Active Directory and Microsoft Exchange.
- Configure and maintain hardware and software, including desktops, laptops, printers, and mobile devices.
- Support enterprise messaging and unified communications systems (Microsoft Exchange & Mitel).
- Travel occasionally between sites and provide remote support as required.
- Provide cover for the Business Systems Manager, including out-of-hours support when needed.
- Maintain documentation, adhere to ISO standards, and ensure compliance with health and safety and company policies.
You will need a car for this role for occasional travel between sites.
Qualifications and Experience- Background in IT, Information Systems, Applied Networking, or System Administration.
- Experience with Windows 10/11, VMware, and Microsoft Exchange.
- Hands-on hardware experience able to troubleshoot desktops, laptops, printers, and other endpoint devices.
- Experience working in SME environments and supporting a variety of IT systems.
- Strong problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.
- Work in a varied and hands-on IT role with real responsibility, be part of a supportive and growing IT team.
- Exposure to a wide range of IT systems, hardware, and enterprise applications.
- Competitive salary with benefits.
IT Systems Administrator (1st Line) employer: Hudson Shribman
Contact Detail:
Hudson Shribman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator (1st Line)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT field. Attend local meetups, tech events, or even online webinars. You never know who might have the inside scoop on job openings or can refer you to someone looking for an IT Systems Administrator.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, troubleshooting experiences, and any cool tech stuff you've done. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you'd handle specific issues like troubleshooting a printer or managing user accounts in Active Directory. Being ready to demonstrate your problem-solving skills will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the IT Systems Administrator. Plus, it shows you're serious about joining our team. So, get clicking and let's get you that job!
We think you need these skills to ace IT Systems Administrator (1st Line)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Systems Administrator role. Highlight your experience with Windows Server, VMware, and any hands-on hardware skills you have. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled IT issues in the past, especially in a 1st or 2nd line support context. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Hudson Shribman
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, VMware, and Microsoft Exchange. Be ready to discuss your hands-on experience with hardware troubleshooting, as this role requires a solid understanding of how to fix and optimise various devices.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in IT support and how you resolved them. This will demonstrate your ability to think critically and act independently, which is crucial for the 1st Line IT Systems Administrator role.
✨Familiarise Yourself with the Company
Research the organisation and its IT environment. Understanding their systems and culture will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready about the team dynamics, the tools they use, or the challenges they face. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.