IT Administrator Service Desk (m/w/d) in Chelmsford, Essex
IT Administrator Service Desk (m/w/d)

IT Administrator Service Desk (m/w/d) in Chelmsford, Essex

Chelmsford +1 Full-Time 35000 - 38000 £ / year (est.) Home office (partial)
Hudson Shribman

At a Glance

  • Tasks: Provide 1st and 2nd line IT support across various systems and devices.
  • Company: Join a well-established organisation with a collaborative and supportive team.
  • Benefits: Competitive salary, benefits, and opportunities for professional growth.
  • Other info: Dynamic environment with exposure to diverse IT systems and hardware.
  • Why this job: Take ownership of a hands-on IT role and make a real impact.
  • Qualifications: Background in IT or related fields with experience in Windows and VMware.

The predicted salary is between 35000 - 38000 £ per year.

Are you an IT professional looking to take ownership of a varied and hands-on IT environment? This is a fantastic opportunity to join a well-established organisation, providing 1st and 2nd line support across a range of systems and devices, while working in a collaborative and supportive team.

As an IT Systems Administrator, you will support desktops, laptops, mobile devices, printers, and other endpoint devices, as well as maintain the core server infrastructure, backups, telephone system, and documentation. You will get to work with real hardware, applying your skills to troubleshoot, repair, and optimise IT systems on a daily basis.

Key Responsibilities:

  • Provide 1st and 2nd line IT support via the IT Service Desk for end users across physical and virtualised (VMware) environments.
  • Install, configure, and maintain Windows Server 2012 R2 to 2025 and Windows 11 desktops.
  • Manage user accounts, permissions, and access via Active Directory and Microsoft Exchange.
  • Configure and maintain hardware and software, including desktops, laptops, printers, and mobile devices.
  • Support enterprise messaging and unified communications systems (Microsoft Exchange & Mitel).
  • Travel occasionally between sites and provide remote support as required.
  • Maintain documentation, adhere to ISO standards, and ensure compliance with health and safety and company policies.

You will need a car for this role for occasional travel between sites.

Background in IT, Information Systems, Applied Networking, or System Administration.

Experience with Windows 10/11, VMware, and Microsoft Exchange.

Experience working in SME environments and supporting a variety of IT systems.

Work in a varied and hands-on IT role with real responsibility, be part of a supportive and growing IT team. Exposure to a wide range of IT systems, hardware, and enterprise applications. Competitive salary with benefits.

Locations

Chelmsford Essex

IT Administrator Service Desk (m/w/d) in Chelmsford, Essex employer: Hudson Shribman

Join a well-established organisation in Essex that values its IT professionals and fosters a collaborative work culture. As an IT Administrator, you will enjoy competitive salary packages, comprehensive benefits, and ample opportunities for personal and professional growth within a supportive team environment. With hands-on experience across diverse IT systems and the chance to make a real impact, this role offers a rewarding career path for those looking to advance in the IT field.
Hudson Shribman

Contact Detail:

Hudson Shribman Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Administrator Service Desk (m/w/d) in Chelmsford, Essex

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Get your hands dirty! If you can, try to set up a home lab with Windows Server and VMware. This not only sharpens your skills but also gives you real-world examples to discuss during interviews. Plus, it shows your passion for the tech!

✨Tip Number 3

Prepare for those interviews! Research common IT support scenarios and practice your troubleshooting techniques. Be ready to demonstrate your knowledge of Active Directory and Microsoft Exchange, as these are key areas for the role.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative. Make sure your application stands out by tailoring it to highlight your experience with the specific systems mentioned in the job description.

We think you need these skills to ace IT Administrator Service Desk (m/w/d) in Chelmsford, Essex

1st and 2nd Line Support
Windows Server 2012 R2 to 2025
Windows 10/11
VMware
Active Directory
Microsoft Exchange
IT Service Desk
Hardware Configuration
Software Maintenance
Enterprise Messaging Systems
Documentation Management
ISO Standards Compliance
Health and Safety Policies
Troubleshooting Skills
Remote Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Systems Administrator role. Highlight your experience with Windows Server, VMware, and Microsoft Exchange to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how your background makes you a great candidate for our team. Keep it friendly and professional!

Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you’ve tackled IT challenges in the past. We love seeing how you approach troubleshooting and optimising systems!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Hudson Shribman

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows Server, VMware, and Microsoft Exchange. Be ready to discuss your hands-on experience with these systems, as well as any troubleshooting you've done. The more specific examples you can provide, the better!

✨Showcase Your Problem-Solving Skills

Prepare to share instances where you've successfully resolved IT issues. Think about times when you provided 1st or 2nd line support and how you approached those challenges. This will demonstrate your ability to think on your feet and handle real-world scenarios.

✨Familiarise Yourself with the Company

Do a bit of research on the organisation you're interviewing with. Understand their IT environment and any specific technologies they use. This shows that you're genuinely interested in the role and helps you tailor your answers to align with their needs.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you'll be working on, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

IT Administrator Service Desk (m/w/d) in Chelmsford, Essex
Hudson Shribman
Location: Chelmsford

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