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- Tasks: Provide 1st and 2nd line IT support across various systems and devices.
- Company: Join a well-established organisation with a collaborative and supportive team.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Other info: Occasional travel required; be part of a growing IT team.
- Why this job: Gain hands-on experience troubleshooting real hardware in a dynamic IT environment.
- Qualifications: Background in IT and experience with Windows, VMware, and Microsoft Exchange.
The predicted salary is between 35000 - 38000 £ per year.
Are you an IT professional looking to take ownership of a varied and hands-on IT environment? This is a fantastic opportunity to join a well-established organisation, providing 1st and 2nd line support across a range of systems and devices, while working in a collaborative and supportive team.
As an IT Systems Administrator, you will support desktops, laptops, mobile devices, printers, and other endpoint devices, as well as maintain the core server infrastructure, backups, telephone system, and documentation. You will get to work with real hardware, applying your skills to troubleshoot, repair, and optimise IT systems on a daily basis. You will require hardware experience which means taking apart a desktop to process an update or fix a fault.
Responsibilities:- Provide 1st and 2nd line IT support via the IT Service Desk for end users across physical and virtualised (VMware) environments.
- Install, configure, and maintain Windows Server 2012 R2 to 2025 and Windows 11 desktops.
- Manage user accounts, permissions, and access via Active Directory and Microsoft Exchange.
- Configure and maintain hardware and software, including desktops, laptops, printers, and mobile devices.
- Support enterprise messaging and unified communications systems (Microsoft Exchange & Mitel).
- Travel occasionally between sites and provide remote support as required.
- Provide cover for the Business Systems Manager, including out-of-hours support when needed.
- Maintain documentation, adhere to ISO standards, and ensure compliance with health and safety and company policies.
You will need a car for this role for occasional travel between sites.
Qualifications and Experience:- Background in IT, Information Systems, Applied Networking, or System Administration.
- Experience with Windows 10/11, VMware, and Microsoft Exchange.
- Hands-on hardware experience able to troubleshoot desktops, laptops, printers, and other endpoint devices.
- Experience working in SME environments and supporting a variety of IT systems.
- Strong problem-solving skills, attention to detail, and the ability to work independently as well as part of a team.
- Work in a varied and hands-on IT role with real responsibility, be part of a supportive and growing IT team.
- Exposure to a wide range of IT systems, hardware, and enterprise applications.
Competitive salary with benefits.
To Apply: Please contact Alison Basson, job ref ABJ6509.
IT Systems Administrator (1st Line) in Basingstoke employer: Hudson Shribman
Contact Detail:
Hudson Shribman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator (1st Line) in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and troubleshooting successes. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you'd handle specific technical issues or user support requests. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Systems Administrator (1st Line) in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Systems Administrator role. Highlight your hands-on hardware experience and any relevant IT support roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background makes you a great fit for this position. Don’t forget to mention your problem-solving skills and teamwork experience, as these are key for us.
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention your experience with Windows Server, VMware, and Microsoft Exchange. We love seeing candidates who can demonstrate their knowledge of the systems we use every day!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Hudson Shribman
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, VMware, and Microsoft Exchange. Be ready to discuss your hands-on experience with hardware troubleshooting, as this role requires a solid understanding of how to fix and optimise various devices.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in IT support. Think about specific instances where you resolved issues with desktops or printers, and be ready to explain your thought process. This will demonstrate your ability to think critically and work independently.
✨Familiarise Yourself with the Company
Research the organisation you're interviewing with. Understand their IT environment and any recent projects or changes they've made. This shows your genuine interest and helps you tailor your answers to align with their needs.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.