At a Glance
- Tasks: Manage client accounts and deliver innovative communication strategies in the mining and natural resources sector.
- Company: Join Hudson Sandler, a leading consultancy known for its strategic communications and sustainability expertise.
- Benefits: Enjoy a vibrant work culture, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on collaboration and continuous learning.
- Why this job: Be a trusted advisor and make a real impact on clients' reputations and success.
- Qualifications: Strong communication skills and a passion for building relationships are essential.
The predicted salary is between 40000 - 50000 £ per year.
Company Overview
Hudson Sandler is an award-winning, strategic communications and sustainability consultancy that enhances and protects reputations through integrated communications. We advise clients ranging from global leaders and emerging market stars to privately-held growth businesses. Our integrated strategic communications services help businesses navigate the constantly changing communications landscape and build closer, more trusted relationships with stakeholders. With offices across London, Nairobi, Lagos and Tashkent, we are one integrated team with one shared culture of excellence. We draw on the diversity of thinking and knowledge across our business to deliver the best possible outcomes for our clients. Our work is inspired by our values of being curious, thoughtful, collaborative, passionate, humble and fun.
Job Purpose
The Client Manager will act as a trusted advisor and project manager to ensure the smooth and effective delivery of all projects and campaigns, to time and on brief. Forging strong relationships both internally and externally (with clients and the media), they are the trusted day-to-day contact across their client accounts.
Key Tasks and Responsibilities
- Client activity
- Know the detail and current status on all major account projects to ensure optimum delivery and a proactive grasp of the account service required;
- Understand each client’s business and brand priorities;
- Deliver all day to day activity – client and press requests, analyst meeting set up etc;
- Inform the team regarding key competitor activity;
- Use insight tools to monitor media and relevant industry/analyst comment on a regular basis;
- Be able to critique or defend work and ideas in relation to strategy – have a view;
- Build strong relationships with clients and account teams;
- Liaise directly with client/advisers as needed and manage expectations;
- Consider, design and execute new initiatives and events as required – be creative;
- Deliver promptly and accurately ensuring your team has the same standards;
- Be the hub of communication – circulate information in a timely manner, both internally and to clients;
- Delight clients by doing something of value, unasked for - build client confidence;
- Deliver a comprehensive client service
- Research and write press releases;
- Start to provide comment and insight on draft releases and presentations with the guidance of the Client Director/Associate Partner;
- Start to generate creative programmes and campaigns supported by strategic planning;
- Embed creative research in day to day activity;
- Develop social media calendars at appropriate;
- Collate analyst feedback;
- Write feedback reports for Client Director sign off (as appropriate);
- Develop an understanding of account budgets, profitability and pricing structures.
- Monitor project scope and resource requirements, escalating risks where appropriate.
- Ensure accurate completion of timesheets and support effective account resource management.
- Always deliver the basics brilliantly;
- Coach and support Client Executives and Senior Client Executives in their development.
- Provide constructive feedback and share knowledge across account teams.
- Lead by example and role model Hudson Sandler values and behaviours.
- Media activity
- Have an excellent understanding of how media, key sector trade titles, online and broadcast media operate;
- Build great press relations, at company desk and Editor level;
- Set up press meetings / briefings for clients as required;
- Ensure any key media activity is promptly communicated to all relevant stakeholders;
- New business activity
- Support new business efforts by targeting new business opportunities both for own client portfolio and new possibilities;
- Assist in new business projects and take an active role in the pitch process as needed;
- Identify opportunities to extend client programmes and introduce additional Hudson Sandler services where appropriate;
- Proactively raise potential growth opportunities with Client Directors and Associate Partners;
- Maintain and develop a professional network that supports agency growth;
- Support agency marketing initiatives, thought leadership, events and awards activity;
- Act as a positive ambassador for Hudson Sandler both internally and externally;
- Strategic planning
- Embed the use of insight tools, such as Cision and Brandwatch, in day-to-day client, media and new business activity;
- Effective use of insight tools to support desktop research of market intelligence to inform a brief;
- Effective use of insight tools for client and sector monitoring;
- Write Boolean search strings in Brandwatch;
- Use Brandwatch to research a sector or audience to inform insights;
- Use all research avenues to validate a hypothesis;
- Able to interpret research effectively;
- Effective measuring and reporting of earned media analytically;
- Able to generate creative tactics to inform communications campaigns/programmes;
- Use approved AI and technology tools to support research, content development, reporting and campaign planning;
- Apply critical judgement and quality assurance to AI-assisted outputs;
- Support adoption of agency-approved AI workflows and share best practice across teams;
- Ensure all technology and AI use complies with agency governance, security and ethical standards;
- Operational Excellence
- Identify opportunities to improve team workflows, account processes and operational efficiency;
- Support implementation of new agency systems, tools and ways of working;
- Take ownership of projects from initiation through to completion;
- Escalate issues promptly and proactively recommend solutions;
- Demonstrate accountability for quality, deadlines and client outcomes;
- Living the Hudson Sandler values
- Demonstrate curiosity through continuous learning, questioning and sector awareness;
- Demonstrate collaboration through teamwork, support and knowledge sharing;
- Demonstrate ownership and accountability through proactive communication, reliability and personal responsibility.
Client Manager, Mining And Natural Resources employer: Hudson Sandler
Hudson Sandler is an exceptional employer that fosters a vibrant and inclusive work culture, where curiosity and collaboration are at the heart of our operations. As a Client Manager in the Mining and Natural Resources sector, you will benefit from extensive professional development opportunities, working alongside a diverse team dedicated to delivering outstanding results for our clients. Our London office not only offers a dynamic environment but also encourages creativity and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager, Mining And Natural Resources
✨Dive Into Corporate Strategy Communities
Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!
✨Attend Industry Conferences and Events
Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Hudson Sandler!
✨Showcase Your Strategy Skills
Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.
✨Apply Directly Through Our Website
Don’t forget to apply for the Client Manager, Mining And Natural Resources position at Hudson Sandler via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.
We think you need these skills to ace Client Manager, Mining And Natural Resources
Some tips for your application 🫡
Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Hudson Sandler.
Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Hudson Sandler’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.
Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!
Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!
How to prepare for a job interview at Hudson Sandler
✨Master the Numbers
Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!
✨Know Your Frameworks
Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Hudson Sandler. This shows we’re not just theory-happy but can articulate our practical application.
✨Engage in Strategic Conversations
In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Hudson Sandler. This will demonstrate our passion and proactive approach to the field.
✨Showcase Relevant Experience
Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Hudson Sandler.
