Workplace Manager

Overview

Hudson River Trading (HRT) is looking for a Workplace Manager to join our Employee Experience Team in our London office. This role requires you to work in person in our office five days a week. In this role, you will oversee day-to-day operational and administrative tasks, including big-picture projects like office moves and utilizing data to inform on employee engagement in the workplace. You will also manage the front desk, greet visitors, and ensure that tasks such as supply fulfillment, ticket submissions, badge needs, and more are addressed. The ideal candidate will be a culture carrier for HRT\\\’s London office, fostering teamwork, curiosity, and community while managing administrative tasks swiftly and professionally.

Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world\\\’s most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading. At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We\\\’re a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we\\\’re friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office. Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we\\\’d love to get to know you.

Responsibilities

• Oversee all aspects of office management, including reception duties; answer incoming and outgoing phone calls, direct inquiries to appropriate personnel, and manage internal communication on Slack
• Manage daily mail and shipments (including international correspondence), ensuring timely processing and delivery
• Project manage large scale workplace initiatives (e.g. an office move) successfully
• Maintain an inventory of office supplies, including conducting regular audits and updates to ensure everything is well-stocked
• Order and manage the office\\\’s food and beverage supply, catering to employees\\\’ dietary needs and preferences
• Facilitate a welcoming and efficient visitor experience by providing assistance, access, and other office needs – including hosting large groups
• Communicate with building and facilities staff to address operational issues and maintenance requests in a timely fashion
• Maintain an organized and tidy office space, promoting a clean and professional work environment
• Uphold compliance with fire, health and safety, and sustainability requirements
• Regularly consider ways to engage employees through creative initiatives, recognition programs, and events
• Continuously seek feedback from employees to identify opportunities for improvement and enhance the overall office experience
• Perform basic IT troubleshooting, while communicating quickly and effectively to necessary remote stakeholders
• Foster a strong sense of community within the London office
• A minimum of 2 years of experience in a similar role (e.g. hospitality or executive assistant)
• Experience working in G-Suite and MacOS
• Prior experience in project management
• Strong written and verbal communication skills
• Strong technical skills (automations, messaging platforms, project management apps)
• Ability to handle multiple priorities in a time-critical and dynamic environment
• Ability to occasionally move, lift, or carry 40 lbs