At a Glance
- Tasks: Provide technical support and drive automation to enhance IT efficiency.
- Company: Join Hudson River Trading, a leader in algorithmic trading and innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and continuous improvement.
- Why this job: Be part of a cutting-edge team that values collaboration and creativity.
- Qualifications: 5+ years in IT support with strong skills in various operating systems.
The predicted salary is between 36000 - 60000 £ per year.
Hudson River Trading (HRT) is seeking an IT Operations Engineer to join our Information Technology team. In this role, you'll be responsible for providing technical support to HRTers around the globe, while also driving automation and engineering solutions to improve scalability and efficiency. You'll work closely with IT leadership to deliver projects, meet service-level objectives, and continuously improve internal processes. We're looking for someone who thrives in a fast-paced environment and demonstrates strong communication and collaboration skills. The ideal candidate brings a positive attitude and a customer service mindset to deliver outstanding support to internal users. This role is expected to be onsite up to 80% of the time.
Responsibilities
- Design, build, and maintain automations with code to streamline recurring IT support tasks, reduce manual toil, and improve team scalability.
- Deliver responsive and in-depth technical support for end users, serving as a high-level escalation point for advanced Windows endpoint issues.
- Administer and support core IT platforms and SaaS tools including Okta, Google Workspace, Jira, Microsoft 365, Slack, Zoom, and others.
- Partner with Technical Procurement to ensure accurate tracking, lifecycle management, and compliance of IT assets.
- Co-own the onboarding process for user accounts and hardware in your region, ensuring a seamless experience for new hires.
- Maintain and improve internal documentation to serve as a resource for the IT team and broader organization.
- Participate in an on-call rotation for IT support coverage, which may include occasional weekend shifts.
Qualifications
- 5+ years of IT support experience in fast-paced, tech driven environments.
- Proficiency across macOS, Linux, and Windows operating systems, with strong technical intuition for diagnosing Windows performance issues, driver conflicts, and application errors.
- Hands-on experience administering core SaaS platforms such as Okta, Google Workspace, Jira, Slack, and Zoom.
- Familiarity with code version control systems like Git, and an understanding of developer workflows including CI/CD tooling.
- Strong analytical and problem-solving skills; able to identify root causes, detect patterns, and work independently.
- Customer-focused mindset with a proactive, positive attitude and strong communication skills.
- Ability to lift and move equipment up to 12 kg.
Culture
Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading. At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We're a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization—from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we're friends and colleagues – whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office.
Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we'd love to get to know you.
Please be advised: Use of AI tools during interviews or assessments is strictly prohibited, unless otherwise instructed or agreed upon. We employ various methods to evaluate the authenticity of candidate responses. If we determine that AI assistance was used during any stage of the hiring process, we reserve the right to immediately disqualify your candidacy or rescind any job offers extended.
IT Operations Engineer in London employer: Hudson River Trading
As an Experienced Research Engineer at our company, you will be part of a dynamic and innovative team that thrives on collaboration and cutting-edge technology. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and mentorship, all while working in a fast-paced environment that encourages creativity and problem-solving. Located in a vibrant area, our company provides unique advantages such as access to industry-leading resources and a diverse range of projects across various asset classes, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hudson River Trading values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hudson River Trading might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hudson River Trading!
✨Direct Apply to Hudson River Trading
Let's not forget to apply directly through the Hudson River Trading website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hudson River Trading.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hudson River Trading. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hudson River Trading
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
