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- Tasks: Manage customer inquiries and ensure timely equipment delivery.
- Company: Hudson Lifting is a dynamic company focused on exceptional service in the lifting industry.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Join a fast-paced team where your contributions directly impact customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This role is based in our new Newcastle depot, perfect for local talent!
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, high-volume environment? If so, we want to hear from you!
Hudson Lifting is looking for a motivated Hire Desk Controller to join our new depot in Newcastle. You will play a vital role in supporting our customers and ensuring they have the right equipment for their needs.
Hire Desk Controller employer: Hudson Lifting Limited
Contact Detail:
Hudson Lifting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the equipment and services offered by Hudson Lifting. Understanding the products will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you successfully handled customer inquiries or resolved issues, as this will be crucial for the Hire Desk Controller role.
✨Tip Number 3
Research the company culture at Hudson Lifting. Knowing their values and mission can help you align your answers in the interview and show that you're a good fit for the team.
✨Tip Number 4
Practice your communication skills. As a Hire Desk Controller, you'll need to convey information clearly and efficiently, so consider doing mock interviews with friends or family to refine your approach.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Hire Desk Controller position. Tailor your application to highlight your relevant experience in customer service and fast-paced environments.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to customer service and equipment handling. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in high-volume settings.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your skills and experiences align with the requirements of the Hire Desk Controller position, emphasising your commitment to exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at Hudson Lifting Limited
✨Showcase Your Customer Service Skills
As a Hire Desk Controller, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion and ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Equipment
Understanding the equipment you'll be dealing with is crucial. Research common hire equipment and their uses. This knowledge will not only impress your interviewers but also show your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult customers or resolve issues quickly. Practising these responses will help you feel more confident during the interview.
✨Demonstrate Your Teamwork Abilities
The role may require collaboration with other team members. Be ready to discuss past experiences where you worked effectively as part of a team. Highlighting your ability to communicate and cooperate will make you a strong candidate.
