At a Glance
- Tasks: Drive customer engagement and manage renewals while sharing your product expertise.
- Company: Leading sports analytics company with a passion for American football.
- Benefits: Flexible work conditions and competitive compensation await you.
- Why this job: Join a dynamic team and make a real impact in the sports industry.
- Qualifications: Sales experience and a strong understanding of SaaS models are essential.
- Other info: Perfect for sports enthusiasts looking to grow their career in a hybrid role.
The predicted salary is between 28800 - 43200 £ per year.
A leading sports analytics company seeks a Customer Success Manager in Lincoln, UK. This role involves driving customer engagement, renewal commitments, and product expertise. The ideal candidate will have extensive sales experience and a strong understanding of SaaS models.
The responsibilities include:
- Coordinating with clients
- Managing renewals
- Executing training sessions
A degree is preferred, and familiarity with the company's products is vital. Flexible work conditions and competitive compensation are offered.
Elite CSM – American Football (Hybrid) in Lincoln employer: Hudl
Contact Detail:
Hudl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Elite CSM – American Football (Hybrid) in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the sports analytics field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your customer success achievements, especially in SaaS. This will help you stand out during interviews and show how you can drive engagement and renewals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how your sales experience aligns with the role of a Customer Success Manager.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about our products. Tailor your application to showcase your understanding of our offerings and how you can contribute to customer success.
We think you need these skills to ace Elite CSM – American Football (Hybrid) in Lincoln
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for American football shine through! We want to see how your enthusiasm for the sport can translate into driving customer engagement and success.
Highlight Relevant Experience: Make sure to showcase your sales experience and any previous roles in customer success or SaaS. We’re looking for candidates who can demonstrate their ability to manage renewals and coordinate with clients effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Elite CSM role. We appreciate when candidates take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hudl
✨Know Your Stuff
Make sure you have a solid understanding of the company's products and services. Familiarise yourself with their analytics tools and how they benefit customers. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Sales Savvy
Prepare to discuss your previous sales experience in detail. Think of specific examples where you've driven customer engagement or secured renewals. Highlight your understanding of SaaS models and how you've successfully navigated them in past roles.
✨Engagement is Key
Since this role focuses on customer engagement, be ready to share strategies you've used to build strong relationships with clients. Discuss how you’ve handled challenging situations and turned them into positive outcomes.
✨Practice Makes Perfect
Conduct mock interviews with a friend or mentor. Focus on common CSM interview questions and practice articulating your thoughts clearly. This will help you feel more at ease during the actual interview and allow you to present your best self.