At a Glance
- Tasks: Build strong relationships with clients and ensure their success with our products.
- Company: Join Hudl, a top-rated workplace dedicated to supporting teams worldwide.
- Benefits: Flexible remote work, competitive salary, and a supportive culture.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact in the sports industry while growing your career.
- Qualifications: Experience in customer success and a passion for helping others.
The predicted salary is between 50000 - 70000 £ per year.
At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Your Role
We’re looking for a Sr. Customer Success Manager to look after a portfolio of clients in Scandinavia (Norway, Sweden, Denmark, Finland, Iceland), focusing on providing the maximum benefit and product utility to customers while ensuring the company an active and engaged book of business. The primary measure of success? Renewals/expansion for next season.
In this role, you’ll:
- Develop strong customer relationships. You’ll maximize satisfaction across a group of accounts and become a trusted partner for your customers.
- Be involved in all aspects of support.
Remote Sr. Customer Success Manager - Scandinavia in Glasgow employer: Hudl
Hudl is an exceptional employer that fosters a collaborative and innovative work culture, particularly for those in the tech and engineering fields. With a strong emphasis on employee growth, you will have opportunities to mentor others while also enhancing your own skills in a supportive remote environment. The competitive salary and focus on quality assurance within the Applied Machine Learning team make Hudl a rewarding place to advance your career.