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- Tasks: Enhance customer relationships and maximise product engagement with rugby and football accounts.
- Company: Leading sports technology company with a focus on customer success.
- Benefits: Remote-flexible work, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a focus on customer satisfaction.
- Why this job: Join a dynamic team and make a real impact in the sports industry.
- Qualifications: Client-facing experience and excellent communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
A leading sports technology company is looking for a Customer Success Manager II in Greater London to enhance customer relationships with Professional Rugby and EFL League 2 accounts.
Responsibilities include:
- Maximizing product engagement
- Educating customers
- Achieving renewal targets
The ideal candidate has:
- Client-facing experience
- Excellent communication skills
- Comfort with travel
The position offers opportunities for driving customer satisfaction and upselling additional services.
CSM II: Grow Rugby & Football Accounts | Remote-Flex employer: Hudl
Contact Detail:
Hudl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSM II: Grow Rugby & Football Accounts | Remote-Flex
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports tech industry, especially those involved with rugby and football. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how they engage with their clients and think of ways you can enhance that experience. Show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your communication skills! As a Customer Success Manager, you’ll need to convey ideas clearly and effectively. Role-play common interview scenarios with a friend to boost your confidence and refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace CSM II: Grow Rugby & Football Accounts | Remote-Flex
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for rugby and football shine through! We want to see how your enthusiasm for these sports can translate into enhancing customer relationships.
Highlight Relevant Experience: Make sure to showcase any client-facing experience you've had, especially in the sports or technology sectors. We’re looking for someone who can hit the ground running, so don’t hold back on those achievements!
Tailor Your Communication Style: Since excellent communication is key for this role, reflect that in your application. Use clear, engaging language that mirrors our company vibe, and don’t forget to mention how you’ve successfully educated customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Hudl
✨Know Your Sports Tech
Make sure you brush up on the latest trends in sports technology, especially related to rugby and football. Understanding how the company's products enhance customer engagement will show your passion and knowledge during the interview.
✨Showcase Your Client-Facing Experience
Prepare specific examples from your past roles where you've successfully managed client relationships. Highlight how you maximised product engagement and achieved renewal targets, as this will resonate well with what they’re looking for.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must, practice articulating your thoughts clearly. Consider doing mock interviews with friends or using video tools to refine your delivery and ensure you come across as confident and engaging.
✨Be Ready to Discuss Upselling Strategies
Think about how you can drive customer satisfaction while also upselling additional services. Prepare to discuss strategies you've used in the past to identify opportunities for upselling, as this will demonstrate your proactive approach to customer success.