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- Tasks: Join our Civil Liberties Team as a Legal Assistant, handling client queries and supporting case management.
- Company: Hudgell Solicitors is an award-winning firm dedicated to justice for all, recognised by The Times.
- Benefits: Enjoy a full-time role with opportunities for career progression and a supportive work environment.
- Why this job: Be part of a team that fights for justice and supports vulnerable clients in challenging situations.
- Qualifications: Previous experience in a professional support role and excellent communication skills are essential.
- Other info: This role is based in Hull and offers a unique chance to grow within the legal profession.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Direct message the job poster from Hudgell Solicitors
About Us
Hudgell Solicitors has been fiercely committed to doing the right thing and to Righting Wrongs for more than 25 years.
We believe that justice is for everyone, and that the very best representation should be available to all who need it. That is why we: fight for our clients, stand up for the vulnerable, and give a voice to those seeking justice.
Our firm is award-winning and highly acclaimed, recognised as one of the UK’s Best 250 law firms by The Times for five consecutive years.
About the role
What you will be doing
We are looking for a legal assistant to join our Civil Liberties Team in our Hull Office.
In this role, every day will be a unique and exciting challenge that will include:
- Set the tone of the initial client journey in accordance with our company values through your upbeat, but empathetic, handling of initial client queries.
- Always maintain our call and email handling service level agreement standards in terms of speed and quality of response.
- Communicate with the client via email, telephone and live chat to establish key information to enable a detailed note of instruction to be prepared in readiness for assessment by a senior colleague.
- Following assessment, notify the client of our decision and deal with any follow up correspondence
- Record new enquiries and open files on the case management system.
- Monitor own task list daily to ensure all deadlines are met and monitor the task lists and emails of other team members when on leave.
- Assist with the preparation of electronic Court bundles.
- Support fee earners generally in the running of the cases.
What you will need
In the role you will need:
- Previous experience in a supporting role within the professional industry.
- Excellent verbal and written communication skills
- Ability to deliver excellent client care and possess empathy and compassion to help guide our clients through challenging personal circumstances.
- Be IT literate, including knowledge of using case management software or similar.
It is desired that you have:
- Experience within the legal profession.
- Be keen to learn, interested in driving your own career progression and be proactive in taking ownership of this.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Legal
-
Industries
Legal Services
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Kingston Upon Hull, England, United Kingdom 3 days ago
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Legal Assistant employer: Hudgell Solicitors
Contact Detail:
Hudgell Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant
✨Tip Number 1
Familiarise yourself with Hudgell Solicitors' values and mission. Understanding their commitment to justice and client care will help you align your approach during any interactions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to demonstrate your communication skills in real-time. Since the role involves handling client queries via various channels, practice articulating your thoughts clearly and empathetically, as this will be crucial during any interviews or assessments.
✨Tip Number 3
Show your enthusiasm for learning and career progression. Be ready to discuss how you plan to take ownership of your development within the legal field, as this aligns with the firm's desire for proactive team members.
✨Tip Number 4
If you have experience with case management software, be prepared to talk about it. Highlighting your IT literacy and any relevant tools you've used will demonstrate your readiness to hit the ground running in this role.
We think you need these skills to ace Legal Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Legal Assistant position at Hudgell Solicitors. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for justice and client care. Use specific examples from your past experiences to demonstrate your empathy and communication skills, which are crucial for this role.
Highlight Relevant Experience: In your CV, emphasise any previous experience in a supporting role within the legal profession or similar industries. Be sure to mention your familiarity with case management software and your ability to handle client queries effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the legal field.
How to prepare for a job interview at Hudgell Solicitors
✨Show Your Empathy
As a legal assistant, you'll be dealing with clients who may be going through tough times. Make sure to demonstrate your ability to empathise and connect with them during the interview. Share examples of how you've handled sensitive situations in the past.
✨Highlight Your Communication Skills
Excellent verbal and written communication is key for this role. Be prepared to discuss your experience in client interactions, whether through email, phone, or live chat. Consider bringing examples of correspondence you've managed in previous roles.
✨Familiarise Yourself with Case Management Software
Since being IT literate is essential, brush up on any case management software you’ve used before. If you have experience with specific tools, mention them during the interview to show you're ready to hit the ground running.
✨Demonstrate Your Proactivity
Hudgell Solicitors values individuals who take ownership of their career progression. Be ready to discuss how you've taken initiative in past roles, whether it’s learning new skills or seeking out additional responsibilities.
