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- Tasks: Deliver top-notch customer service and ensure food orders are handled efficiently.
- Company: Join the vibrant team at Huddle House, where smiles matter.
- Benefits: Full-time position with opportunities for growth and a fun work environment.
- Why this job: Be part of a dynamic team and make customers' days brighter.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Entry-level role perfect for those looking to kickstart their career in hospitality.
Position Overview
The Restaurant Server will oversee the day-to-day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
Responsibilities
- Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
- Greet all customers with a smile and a verbal greeting: \”Good Morning or Welcome to Huddle House.\”
- Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
- Using proper, approved abbreviations submit ticket to the cook\’s station and deliver food in a timely manner to the customer when food is cooked.
- Handle money from customers; ring up tickets using the POS system and make proper change.
- Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
- Complete the position checklist while stocking and preparing the unit for the next shift.
- Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
- Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
- Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell.
- Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
- Practice all rules for safety food handling cash security and all other restaurant policies.
- Perform all prepping and cleaning duties as detailed or assigned by supervisor.
- Make a difference in food cost by controlling waste and portion control.
- Perform all duties with a sense of urgency.
Qualifications
- Excellent customer service skills.
- Ability to communicate effectively with all restaurant staff.
- Some previous restaurant experience preferred.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Management and Manufacturing
Industries
Restaurants
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Server employer: Huddle House
Contact Detail:
Huddle House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server
✨Tip Number 1
First things first, make sure you know the menu inside out! When you walk into that interview, being able to chat about the dishes and suggest pairings shows you're genuinely interested in the role. Plus, it’ll impress the hiring team at Huddle House!
✨Tip Number 2
Practice your customer service skills before the big day! Role-play with a friend or family member, focusing on how to greet customers and handle their orders. A friendly smile and a positive attitude can go a long way in making a great first impression.
✨Tip Number 3
Don’t forget to dress the part! Show up in a clean, smart outfit that reflects the restaurant vibe. Being well-presented not only boosts your confidence but also shows that you take the opportunity seriously.
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets directly to us. Plus, we love seeing candidates who are proactive about joining the StudySmarter family. Good luck!
We think you need these skills to ace Server
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for the Server role at Huddle House. A friendly tone can go a long way in showing us you’re the right fit for our team.
Highlight Relevant Experience: Even if you don’t have extensive restaurant experience, mention any customer service roles you've had. We love seeing how your past experiences can translate into providing excellent service at Huddle House!
Be Specific About Your Skills: Make sure to detail your skills that align with the job description. Whether it’s your ability to handle money accurately or your knack for keeping things clean and organised, we want to know how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the Server position at Huddle House. We can’t wait to hear from you!
How to prepare for a job interview at Huddle House
✨Dress to Impress
Make sure you show up in a clean, complete, and proper uniform. A smart appearance goes a long way in the restaurant industry, so don’t forget that a smile is part of your uniform too!
✨Know the Menu Inside Out
Familiarise yourself with the menu and daily specials before the interview. Being able to discuss the dishes confidently will impress the hiring team and show that you're ready to suggestively sell products.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling complaints or going the extra mile for a guest, having specific stories ready will demonstrate your ability to excel in this role.
✨Practice Effective Communication
Since communication is key in a restaurant setting, practice how you would greet customers and take orders. Role-playing with a friend can help you feel more comfortable and confident during the actual interview.
