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- Tasks: Lead and inspire your team to achieve sales goals and deliver top-notch customer service.
- Company: Join a dynamic restaurant group focused on growth and innovation.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make a real impact by shaping the future of our restaurant and leading a passionate team.
- Qualifications: Strong leadership skills and a passion for sales and customer service.
- Other info: Exciting opportunities for creativity and strategic development in a fast-paced setting.
The predicted salary is between 36000 - 60000 £ per year.
General Managers are responsible for the overall operation of their unit. They support and implement business objectives through a strong sales-based focus and constant development of their team. Specifically, they provide the strategy and delegate duties to ensure all business objectives and sales goals are met. This is an exempt position.
On a day-to-day basis, General Managers are responsible for the strategic development of the unit in the areas of sales, costs, quality, and people basics. Specific duties include, but are not limited to:
- Develop overall strategy for the unit to meet business objectives, develop and promote employees, and meet sales goals in all applicable sales avenues.
- Maintain the highest standard of customer service in the unit.
- Communicate and follow up on unit objectives with all staff through to completion.
- Maintain a sales-based focus, proactively seeking out sales opportunities to establish and maintain business relationships where possible through phone calls, physical interactions, and driving where necessary.
- Maintain the highest quality standards to ensure a safe working environment, including maintaining HAACP and Board of Health protocols in everyday duties for all employees.
- Develop assistant management to effectively manage sales, costs, quality, and people basics.
- Recruit and retain appropriately skilled staff to work in the restaurant and/or handle catering and banquet events.
- Positively impact the unit through demonstrated creativity in developing and implementing strategic initiatives.
- Appropriately schedule staff for forecasted sales.
- Audit internal processes and adjust as needed to complete assigned operational goals.
- Manage employee relations issues to ensure a harmonious work environment for all staff.
- Support District General Manager in effectively communicating issues, concerns, and special needs/projects and day-to-day business of the unit.
- Fill in wherever necessary to move the line faster, assist in delivering product, and serving food to customers.
- Make deposits at the bank.
General Managers will regularly stand, walk, talk, carry, bend, stoop, turn, and lift in excess of thirty-five (35) pounds. They will also drive, view a computer monitor, and type/write on a regular basis. Team lift is required on anything over twenty-five (25) pounds and/or an awkward lift.
General Manager in London employer: Huddle House
Contact Detail:
Huddle House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to current General Managers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills in interviews! When you get that chance to chat with potential employers, come prepared with examples of how you've successfully managed teams and driven sales. Use specific numbers and stories to illustrate your impact – it’ll make you stand out!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. Research their culture and mission, and tailor your approach to show how you can help them achieve their objectives. We want to see your passion for their brand!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the General Manager role. And remember, apply through our website for the best chances!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your experience in developing strategies that meet business objectives. We want to see how you've successfully led teams and driven sales in previous roles.
Customer Service is Key: Don’t forget to mention your commitment to maintaining high standards of customer service. Share specific examples of how you've ensured a positive experience for customers in your past positions.
Team Development Matters: We love seeing candidates who are passionate about developing their teams. Include details about how you've recruited, trained, and promoted staff to create a strong working environment.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at Huddle House
✨Know Your Business Inside Out
Before the interview, make sure you understand the company's business objectives and how they align with your experience. Familiarise yourself with their sales strategies and customer service standards, as this will help you demonstrate how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've successfully developed and motivated teams in the past. Be ready to discuss specific strategies you've implemented to improve performance and maintain a positive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage employee relations or adapt to changing business needs, and be prepared to explain your thought process and outcomes.
✨Demonstrate Your Sales Acumen
Since the role has a strong sales focus, come equipped with examples of how you've identified and capitalised on sales opportunities in previous positions. Discuss any creative initiatives you've implemented to boost sales and how you measure success in those areas.
