At a Glance
- Tasks: Support the Practice Manager and lead a small team in daily operations.
- Company: Join a dynamic training practice serving 12,500 patients.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Other info: Exciting role with a chance to work closely with healthcare professionals.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in administration and team leadership, preferably within the NHS.
The predicted salary is between 37035 - 45265 £ per year.
We are a 12,500 patient training practice that is looking for someone enthusiastic, positive with a can do attitude and some team leading experience to join our team.
If you are able to..
- work on your own initiative and as part of a team
- solve problems and issues that may arise
- bring a positive attitude, ideas and enthusiasm
- lead a team of staff
- work with a variety of issues which include - IT, estate issues, ordering supplies as well as administration in many areas
- Work 30 hours per week to include Monday, Tuesday, Thursday & Friday
Then this could be the job for you!!
Main duties of the job
The Operations Assistant would be able to provide administrative, operational, governance support with the Practice Manager to ensure the smooth operation of the practice.
The Operations Assistant will undertake a wide range of duties during their working days which will always include administration.
But also working on governance and compliance, which also includes assisting the manager with CQC requirements.
They will also deal with a wide variety of systems to ensure complaints, significant events, training and meeting minutes are up to date as well as, ensuring all staff are up to date with their training and following up where necessary.
The person taking this role needs to be very aligned with confidentiality, professional and have the ability to communicate with a wide variety of people.
About us
We are a 12,500 patient, training practice that has a management team that consists of a Practice Manager, Business Manager and a Lead Nurse
We have 6 partners, 6 nurses, a healthcare assistant as well as a nurse assosciate.
We also have administrators and staff that work with us from the PCN which include care co-ordinators, health and wellbeing coach, pharmacy technicians and a first contact practitioner.
- Job responsibilities
- Provide day to day support to the Practice Manager
- Co-ordinate meetings, appraisals, agendas, meeting minutes and job interviews
- Prepare reports, complete surveys, spreadsheets and correspondence
- Maintain accurate records and documentation
- Support with any governance and CQC related work
- Ensure all staff records are kept up to date
- Work with staff teams to ensure new staff members have references and any other documentation needed for their start date including an induction plan.
- Also apply for DBS checks where necessary
- Update and organise any training needed for staff, including booking staff onto any training that they may need for their role.
- Complete any actions that may be needed from the ICB/PCN to ensure they are up to date
- Send out any email information that may be needed for all staff or certain team members, so that they are kept up to date
- Develop effective working relationships with staff, patients and any external agencies
- Work with the Patient Services Lead to ensure patients needs are met
- Communicate professionally both in person and via email and telephone
- Ordering any supplies or equipment when needed to ensure we always have what is needed.
- To lead a small team, ensuring that they have regular meetings to ensure that the team is working well.
- Ensure that they adhere to all practice policies and procedures
- Manintain confidentiality at all times in accordance with GDPR, the data protection act and NHS guidelines.
- Ensure their own training and development is up to date and complete any training where necessary
- Undertake any other duties that are appropriate to the role as delegated to them by the Practice Manager, management team or the partners.
Person Specification
Experience
- Experience of working within the NHS
- Experience of administration support
- Experience of leading a small team
- Experience of maintaining accurate records
- Experience of preparing reports
- Experience of working within a GP Practice
- Experience in working with Emis Web
- Experience in dealing with complaints
Skills & Knowledge
- Excellent time management and organisational skills
- Strong verbal and written communication skills
- Ability to prioritise tasks
- Ability to work both on own and as part of a team
- Professional
- Understanding of GP Practice/Primary Care
Qualifications
- GCSE Grade A to C in English and Maths
- #J-18808-Ljbffr
Operations Assistant in Barnsley employer: Huddersfield Road Surgery
Join our dynamic team at a leading training practice, where we prioritise a supportive work culture and employee development. As a Personal Assistant to the Practice Manager, you'll enjoy a collaborative environment that values your contributions, offers opportunities for professional growth, and ensures you play a vital role in enhancing patient care. With a focus on teamwork and innovation, this position not only allows you to lead a small team but also provides a chance to make a meaningful impact within the NHS.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Barnsley
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Huddersfield Road Surgery.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Huddersfield Road Surgery.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Huddersfield Road Surgery, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Operations Assistant in Barnsley
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Huddersfield Road Surgery.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Huddersfield Road Surgery.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Huddersfield Road Surgery. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Huddersfield Road Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Huddersfield Road Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Huddersfield Road Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
