At a Glance
- Tasks: Provide strategic oversight and challenge on performance and operations at HUC.
- Company: Join a values-led, not-for-profit social enterprise in healthcare.
- Benefits: Competitive salary of £9,000 plus additional day rate for extra responsibilities.
- Other info: Part-time role with flexible hours, ideal for experienced leaders.
- Why this job: Shape the future of healthcare services and make a real impact.
- Qualifications: Experience in senior operational leadership and performance management required.
The predicted salary is between 75150 - 91850 £ per year.
Non-Executive Director (Performance and Operations)
Main area Non-Executive Director (Finance and Governance) Contract Permanent Hours Part time - 15 hours per month Job ref 4265-8262852
Site HUC HQ, Old Ambulance HQ Town Welwyn Garden City Salary £9,000 plus agreed additional day rate for extra responsibilities Salary period Yearly Closing Today at 08:00
Job overview
HUC is seeking an experienced and influential Non-Executive Director – Performance & Operations to join its Board and provide independent oversight, constructive challenge and strategic insight across organisational performance and operational delivery.
This is an opportunity for an experienced senior leader to use their expertise to shape the future direction of HUC, supporting the Board to ensure that strategic ambitions translate into high-quality, effective and sustainable services.
The successful candidate will bring significant senior operational leadership experience within a complex, multi-site environment, a strong understanding of performance management, service improvement, operational planning, transformation and KPIs.
As an independent Board member, you'll contribute an objective perspective, challenge constructively and provide assurance on operational performance, service quality, capacity, resilience and risk.
You will work collaboratively with fellow Board members and executives, helping HUC maintain a strong focus on patients, communities, staff and stakeholders.
This is a strategic governance role rather than a day-to-day operational position.
You will need to demonstrate sound independent judgement, commercial acumen, strong interpersonal skills and the ability to understand complex issues and make well-informed strategic decisions.
Experience of healthcare or social care, the NHS, or working within the geographies in which HUC operates would be desirable
Main duties of the job
As a Non-Executive Director, you will
- Provide strategic oversight and constructive challenge on organisational strategy, operational capacity and delivery.
- Review and challenge performance information, operational plans, KPIs and service delivery.
- Provide Board-level oversight of performance, quality, safety, capacity, resilience and risk.
- Bring senior operational leadership expertise to support service improvement and transformation.
- Contribute to significant organisational decisions and effective governance.
- Promote patient-centred services, with a strong focus on quality, safety and patient experience.
- Build effective relationships with key stakeholders and act as an ambassador for HUC.
- Contribute to Board and committee activity, including the Performance and Service Delivery Committee.
- Exercise independent judgement and ensure decisions reflect the interests of HUC and its communities.
- Support executive remuneration and succession planning where appropriate.
- Oversee health, safety, safeguarding, equality, diversity and inclusion.
- Maintain confidentiality and provide oversight of data protection. l
- Contribute to Board effectiveness and ongoing governance development.
- Working for our organisation
We are a values-led, not-for-profit social enterprise delivering urgent and integrated healthcare services to millions of patients.
Every decision we make, from frontline care to Board oversight, is rooted in doing the right thing for patients, supporting our people, and strengthening the communities we serve.
Strong financial stewardship and robust governance are vital to ensuring we continue to deliver safe, high-quality care while remaining sustainable for the future.
Detailed job description and main responsibilities
Please see attached the full candidate pack for more information about this role and opportunity at HUC.
Education and Qualifications
- Degree-or equivalent and/or professional qualification
- Degree in finance/business/management /clinical qualification
- Knowledge and Experience
- Ability to understand complex strategic issues, analyse, resolve difficult problems and make strategic decisions
- Experience of performance management and KPI’s
- Commercial acumen
- Significant senior operational leadership experience in a complex, multi-site service environment, including responsibility for service performance and improvement
- Relevant operational planning experience, including service delivery, resilience and transformation
- Board-level working, ideally as a Board member
- Experience of Healthcare/social care sector
- Knowledge of the NHS in Hertfordshire and Cambridgeshire
- Previous Board Director experience, either Executive and ideally, Non-Executive
- A recognised operational or management qualification
- Additional experience or expertise in areas such as clinical practice, patient safety, workforce or organisational transformation
Skills and Abilities
- Highly developed interpersonal and communication skills
- Evidence of successful working within and across whole organisational teams
- Leadership using sound, independent judgment
- Proven relationship building and ambassadorial skills
- Politically astute, with the ability to grasp relevant issues and understand relationships between interested parties
- Customer or Patient Facing Experience
- Other
- Sound independent judgment, common sense and diplomacy
- Self-awareness in terms of emotional intelligence and cultural sensitivity
- Clear understanding, and acceptance, of the responsibilities of non-executive directors
- The time and commitment to fulfil the role
Please note that we are unable to offer visa sponsorship for this role.
Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa)
We reserve the right to close this vacancy early, should we receive sufficient applications.
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Non-Executive Director (Performance and Operations) in Welwyn Garden City employer: HUC
HUC is an exceptional employer, offering a unique opportunity for experienced leaders to influence the future of healthcare services in Welwyn Garden City. As a values-led, not-for-profit social enterprise, we prioritise patient care and community support, fostering a collaborative work culture that encourages professional growth and strategic insight. Joining our Board as a Non-Executive Director means being part of a dedicated team committed to delivering high-quality, sustainable services while ensuring robust governance and financial stewardship.
StudySmarter Expert Advice🤫
We think this is how you could land Non-Executive Director (Performance and Operations) in Welwyn Garden City
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at HUC. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like HUC directly. It’s a great way to make an impression beyond your CV!
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Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on HUC’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Non-Executive Director (Performance and Operations) in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Non-Executive Director (Performance and Operations) at HUC, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Non-Executive Director (Performance and Operations), customise your documents to fit the vibe of HUC. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at HUC
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of HUC. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with HUC's needs. They’ll want to know that you can commit without compromising your passion for the work!
