At a Glance
- Tasks: Lead nursing and quality initiatives, ensuring patient safety and clinical excellence.
- Company: Join HUC, a dynamic healthcare provider serving millions across the UK.
- Benefits: Enjoy exclusive discounts, NHS pension, wellbeing support, and career growth opportunities.
- Other info: This role offers a chance to shape the future of healthcare services.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Must be a registered nurse with significant leadership experience.
The predicted salary is between 107000 - 107000 £ per year.
As HUC’s most senior nurse and clinical quality leader, you will set the strategic direction for our nursing and Allied Health Professional workforce and embed a culture of clinical excellence across all services. You will be the visible guardian of patient safety, safeguarding, infection prevention and control, and clinical governance, providing board‑level assurance to regulators, commissioners and the Board. This is a high‑impact role for an inspirational leader who thrives in complex, fast‑moving environments and wants to drive innovation, reduce serious incidents, and improve outcomes through digital triage, telehealth and multidisciplinary models. You will champion our “Build Your Own” ethos by creating clear career pathways, preceptorship, mentorship and CPD that help colleagues grow and stay. Working closely with the CMO, Operations and People teams, you will influence service design, quality strategy and workforce development while representing HUC externally as a trusted clinical voice. If you are passionate about leading change, developing people and delivering outstanding care, this role offers the platform to make a lasting difference.
Main duties of the job:
- Provide strategic clinical and operational leadership for HUC’s nursing and AHP workforce, setting standards that promote clinical excellence and patient‑centred care.
- Lead delivery of the Quality Strategy, owning clinical governance, incident reporting, risk management, audit and learning from harm to drive continuous improvement.
- Hold organisational accountability for safeguarding (adults and children) and infection prevention and control, ensuring compliance with national legislation and best practice.
- Ensure regulatory compliance (CQC, NHS England, UKHSA), prepare inspection evidence and provide board‑level assurance on safety, quality and mandated reports (e.g. Quality Account).
- Develop and implement a professional education and career framework aligned to “Build Your Own”, including competency frameworks, preceptorship, mentorship and CPD to grow and retain talent.
- Line manage the Head of Nursing and Quality, Head of AHPs and IPC, and lead the new Patient Ambassador role, ensuring visible clinical leadership and support for the workforce.
- Partner with the CMO, Operations and executive colleagues to shape innovative service models, digital triage and telehealth, and to collate quality and safety reports that inform board decisions.
Working for our organisation:
HUC provides the NHS 111 and Out of Hours service to over 4.5 million patients across the East, and the South West of England. HUC is an exciting and supportive place to work and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for every patient.
At HUC, you will also benefit from:
- Exclusive Discounts: Unlock amazing savings on shopping, travel, and entertainment through Blue Light Card, Tickets for Good, and more.
- NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and valuable long-term financial benefits for all our staff.
- Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, calming meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.
- Recognition and Rewards: Your hard work won’t go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.
- Financial Perks: Take the stress out of money matters with free financial advice and smart savings options through our Credit Union.
- Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.
Person specification:
- Registered NMC professional
- Master’s level qualification in nursing or equivalent demonstrated title
- Significant experience in a senior clinical and/or nursing leadership role
- Experience supporting nursing workforce development and revalidation
- Strong leadership of multi‑professional teams and evidence of integrated cross functional working across teams
- Evidence of working clinically at Band 7 within Urgent / Primary care
- Management or leadership qualification
- Experience working across urgent or out-of-hours services
- Involvement in multi-agency safeguarding, legal proceedings, or coronial work
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa). We reserve the right to close this vacancy early, should we receive sufficient applications.
You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Director of Nursing & Quality in Welwyn Garden City employer: HUC
HUC is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where innovation and clinical excellence thrive. With access to exclusive discounts, a robust NHS Pension Scheme, and comprehensive wellbeing support, employees are empowered to achieve their best while making a meaningful impact on patient care. The organisation fosters career development through tailored training programmes and clear pathways for advancement, ensuring that every team member can build a fulfilling career in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Nursing & Quality in Welwyn Garden City
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at HUC for the Director of Nursing & Quality role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Director of Nursing & Quality in Welwyn Garden City
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with HUC, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at HUC, and how you can make a difference!
How to prepare for a job interview at HUC
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at HUC.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like HUC appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how HUC supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
