HUC runs NHS 111 and its Clinical Assessment Service, and this clinical advisor post sits within that urgent care work. The role involves telephone assessment, triage and advice for callers, using NHS Pathways and local pathways to decide urgency and onward care. It is a 24/7 service, with a paid eight-week Pathways training course followed by a rota, and the post includes clinical guidance to Health Advisors. Applicants must be a registered nurse or paramedic with primary care or A&E experience.
What the job involves
- Carry out structured telephone assessments, weighing symptoms, clinical risk, vulnerability, capacity and communication needs
- Use NHS Pathways, clinical decision-support tools and local pathways to set urgency, disposition and onward care
- Recognise red flags, deterioration, time-critical illness and safeguarding concerns, and el??
- Give clear, evidence-based advice, safety-netting and care plans, checking the patient understands
- Arrange safe referrals and handovers to ambulance, emergency, primary, urgent, mental health, pharmacy and community services
- Support Health Advisors and the wider team with clinical advice, case reviews and clinical floor support where trained
- Keep accurate records, protect confidentiality, report risks and incidents, and take part in audit, supervision and training
What’s required
Registration & licences
- NMC registration as a nurse, or HCPC registration as a paramedic
Experience
- Post-registration training or consolidation, and experience in healthcare settings or specialties relevant to the profession
- Healthcare experience in a primary care or A&E setting, in addition to placements
Nice to have
- Pathways trained
- Experience of delivering IT-based care packages
- Experience of telephone triage or consultation
What’s offered
- NHS Pension Scheme
- Blue Light Card and other discounts
- Counselling, personalised health plans and wellbeing resources
- Recognition and reward schemes, including event vouchers
- Free financial advice and credit union savings options
- My Academy training programmes and internal vacancies
- Paid eight-week Pathways training
- Relief rotas with varied schedules
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Nurse / Paramedic Clinical Advisor - Peterborough - NHS 111 employer: HUC
HUC is an exceptional employer, offering a unique opportunity for experienced leaders to influence the future of healthcare services in Welwyn Garden City. As a values-led, not-for-profit social enterprise, we prioritise patient care and community support, fostering a collaborative work culture that encourages professional growth and strategic insight. Joining our Board as a Non-Executive Director means being part of a dedicated team committed to delivering high-quality, sustainable services while ensuring robust governance and financial stewardship.
