At a Glance
- Tasks: Provide first line IT support and learn hands-on skills in troubleshooting and networking.
- Company: Join Hubtel IT, a team of experienced professionals dedicated to reliable tech solutions.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive environment.
- Other info: Opportunity for growth and learning in a fast-paced tech environment.
- Why this job: Kick-start your IT career while making a real impact in a dynamic team.
- Qualifications: Genuine interest in IT, good problem-solving skills, and basic knowledge of MS Windows.
The predicted salary is between 19350 - 23650 £ per year.
If you’re looking to kick-start your career in IT and are ready to learn, curious and hands-on then carry on reading. We’re looking for our next IT Support Apprentice to work alongside our experienced engineers to provide first line IT support whilst building skills in trouble-shooting, networking and customer service.
Responsibilities
- Answering and logging IT support requests
- Basic troubleshooting
- Prepare and configure laptops, desktops and mobile devices
- Support the setup of printers, phones and peripherals
- Escalate complex IT issues
- Keep detailed notes in the ticketing system
- Learn and follow IT procedures, security policies and best practices.
Requirements
- A genuine interest in IT and technology
- Good problem-solving and communication skills
- Basic understanding of MS Windows and O365
- English and maths GCSEs
- Driving licence
- Trustworthy
Would you like to work at Hubtel IT employer: HUBTEL IT LTD
At Hubtel IT, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment for our IT Support Apprentices. With a strong emphasis on hands-on learning and professional development, we provide our team with the opportunity to grow their skills in troubleshooting, networking, and customer service while working alongside experienced engineers. Located in a vibrant area, our culture encourages curiosity and collaboration, making it an ideal place for those eager to kick-start their career in IT.