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For Companies At a Glance
- Tasks: Engage with clients, provide information, and support the sales team through effective communication.
- Company: Join Silverlight Research Network, a dynamic company focused on customer engagement.
- Benefits: Negotiable monthly pay, flexible working environment, and opportunities for growth.
- Why this job: Make a difference by building relationships and helping clients discover our services.
- Qualifications: Good spoken English, customer service experience, and a professional attitude.
- Other info: Work independently in a supportive team with a focus on communication targets.
The predicted salary is between 500 - 1500 £ per month.
Silverlight Research Network is looking for a Customer Service Representative to support our sales operations by engaging with potential and existing clients. This role focuses on handling conversations professionally, providing accurate information, and supporting the sales team through effective communication.
- Communicate with customers via phone and/or online channels
- Respond to inquiries and provide clear information about our services
- Follow up with potential clients and maintain positive customer relationships
- Record basic customer details and interaction outcomes
- Support the sales team by identifying interested prospects
Requirements:
- Good spoken English and clear communication skills
- Previous customer service, call centre, or sales-related experience (preferred)
- Professional phone etiquette and customer-focused attitude
- Reliable internet connection and quiet working environment
- Ability to work independently and meet communication targets
Monthly pay (Negotiable). Applicants may include their expected rate in their proposal. Please submit the following with your proposal:
- Updated CV / Resume
- A second audio recording introducing yourself and demonstrating your spoken English.
Egyptian & South African Customer Service Representative in England employer: Hubstaff
Contact Detail:
Hubstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Egyptian & South African Customer Service Representative in England
✨Tip Number 1
Make sure you know the company inside out! Research Silverlight Research Network and understand their services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with clients, try recording yourself speaking about your experience or answering common customer service questions. It’ll help you sound more polished during the actual interview.
✨Tip Number 3
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep the conversation going and show your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit your CV and audio recording there. It makes it easier for us to review your details and get back to you quickly.
We think you need these skills to ace Egyptian & South African Customer Service Representative in England
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with clients, make sure your written application reflects your communication prowess. Use clear and concise language, and don’t shy away from showcasing your personality!
Tailor Your CV: We want to see how your experience aligns with the job description. Highlight any previous customer service or sales roles you've had, and be sure to mention specific skills that match what we're looking for.
Nail That Audio Recording: Your audio recording is a chance to shine! Keep it professional but let your personality come through. Practice a few times to ensure you sound confident and articulate when introducing yourself.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hubstaff
✨Know Your Stuff
Before the interview, make sure you understand the company and its services inside out. Familiarise yourself with Silverlight Research Network's offerings so you can confidently discuss how you can contribute to their sales operations.
✨Practice Your Communication Skills
Since this role requires excellent spoken English and clear communication, practice your speaking skills. Record yourself answering common interview questions and listen back to identify areas for improvement. This will help you sound professional and articulate during the actual interview.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your previous customer service or sales roles. Highlight situations where you successfully handled inquiries or maintained positive relationships with clients. This will demonstrate your ability to engage effectively with customers.
✨Prepare Your Tech Setup
Ensure you have a reliable internet connection and a quiet space for the interview. Test your audio equipment beforehand to avoid any technical hiccups. A professional environment will help you focus and present yourself in the best light.
