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- Tasks: Engage with customers via phone and online, providing clear information about our services.
- Company: Join a dynamic team focused on customer satisfaction and sales support.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Why this job: Make a difference by helping customers while enhancing your communication skills.
- Qualifications: Strong spoken English and prior experience in customer service or sales support.
- Other info: Work remotely from eligible countries with a supportive team environment.
The predicted salary is between 1300 - 1800 £ per month.
We are seeking a Customer Service Representative to support our sales operations through professional customer interactions and effective communication. This role combines customer support with sales awareness and requires confidence when speaking with potential clients.
Engage with customers and prospects via phone or online communication channels.
- Provide clear, accurate information about company services.
- Handle inquiries professionally and follow structured call guidelines.
- Identify customer interest and relay relevant details to the sales team.
- Log interaction outcomes and maintain updated client records.
Requirements:
- Strong spoken English with a clear and confident speaking style.
- Prior experience in customer service, sales support, or call center roles is an advantage.
- Professional phone etiquette and customer-oriented communication.
- Ability to follow scripts while adapting naturally to conversations.
- Reliable internet connection and a distraction-free work environment.
Customer Service Representative in England employer: Hubstaff
Contact Detail:
Hubstaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in England
✨Tip Number 1
Practice your communication skills! Since this role is all about engaging with customers, we recommend you have a few mock conversations with friends or family. This will help you sound confident and clear when you're on the phone with potential clients.
✨Tip Number 2
Familiarise yourself with our services. Knowing what we offer inside out will not only boost your confidence but also allow you to provide accurate information to customers. Check out our website for resources that can help you get up to speed!
✨Tip Number 3
Be ready to adapt! While we have structured call guidelines, being able to adjust your approach based on the customer's needs is key. Think of it as a conversation rather than a script – this will make you more relatable and effective.
✨Tip Number 4
Don’t forget to log your interactions! Keeping track of your conversations will not only help you stay organised but also show us that you’re detail-oriented. Plus, it’s a great way to prepare for follow-ups with customers.
We think you need these skills to ace Customer Service Representative in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your relevant experience in customer service and sales support, and show us how you can engage with customers effectively.
Show Off Your Communication Skills: Since this role is all about clear communication, let your writing reflect that! Use a confident tone and ensure your application is free from typos or errors. We want to see your strong spoken English skills shine through in your written words.
Follow the Guidelines: Pay close attention to the application instructions. Make sure you're applying from one of the eligible countries listed in the job description. We won't be able to review applications from outside these areas, so double-check before hitting send!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Hubstaff
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understanding what they offer will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role requires strong spoken English and professional phone etiquette, practice speaking clearly and confidently. You could even role-play with a friend to simulate customer interactions and get comfortable with the call guidelines.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or how you can contribute to the sales team. Prepare specific examples from your past experience that highlight your skills in customer service and sales support.
✨Set Up Your Environment
Make sure you have a reliable internet connection and a quiet space for the interview. A distraction-free environment will help you focus and present yourself in the best light during the conversation.
