As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work preferences @home @flex @office in our EMEA locations Negotiate value-driven renewals and contract changes while ensuring a superb customer experience. Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities. Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer. Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks. Are fluent in either Dutch OR a Nordic language and English. Healthy negotiation or sales experience Are passionate about creating a great customer experience Prior account management and/or customer retention experience Show clear communication skills with the ability to effectively lead a phone conversation Contribute to a positive team environment of equality and inclusion If you need accommodations or assistance due to a disability, please reach out to us using this form . Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here . India Applicants: link to HubSpot India's equal opportunity policy here . HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. We’re building a company where people can do their best work . Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Contract Manager Fully Remote in Stevenage employer: HubSpot
HubSpot is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to take ownership of their projects while collaborating with diverse teams across the globe. With a strong commitment to personal and professional growth, HubSpot offers numerous opportunities for development, particularly in the dynamic fields of AI and international marketing. Located in key European markets, employees benefit from a flexible remote work environment that encourages innovation and creativity, making it an ideal place for those passionate about driving impactful change in the tech industry.
