Staff Product Designer, Go-to-Market AI

Location: Ireland or UK – Remote, Flex, or Office

Join HubSpot’s Design Team. The Flywheel Product Line is focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We’re doing this across three core areas:

• Building an AI concierge that supports customers throughout their lifecycle—solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot.
• Extending our core product with AI‑first tools that radically improve how HubSpot’s go‑to‑market teams (support, sales, customer success) work.
• Building dedicated experiences for HubSpot’s global partner ecosystem—agencies and consultancies who sell and implement HubSpot on our behalf.

As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3–12 months ahead of delivery—exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM. This role is about vision, strategy, and influence at scale—working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company.

Why Flywheel?

• Shape the future of applied AI: Work on problems very few companies have even attempted.
• Operate at massive scale: Even small improvements in this space drive hundreds of millions in revenue impact.
• Career‑defining scope: You’ll operate at the “tip of the spear” for innovation.
• Experiment & explore: Think of this role like an applied design innovation lab.
• Work on platform‑scale initiatives: Tackle ambiguous, high‑impact problems that span the entire HubSpot platform.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.

What You’ll Do:

• Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out.
• Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems.
• Prototype to influence: Create high‑fidelity prototypes and concept visuals to make abstract ideas tangible and compelling.
• Shape the narrative: Craft stories and presentations that inspire alignment and buy‑in from product, GTM, and executive leaders.
• Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.

What You’ll Bring to HubSpot:

• A growth mindset—curious, experimental, and not tied to a single way of working.
• Strong skills in concept visualization and prototyping.
• Experience driving 0–1 or highly ambiguous product work.
• Comfort operating in spaces with multiple stakeholders, incentives, and nonlinear problems.
• Excellent communication skills, with the ability to tell compelling stories that influence strategy.

We’re hiring across levels! If you’re earlier in your career, check out our Senior Product Designer role. We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply—we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.

We are committed to supporting candidates who may need alternative arrangements if you require an accommodation due to travel limitations or other reasons; please inform your recruiter during the hiring process.

Equal Opportunity: HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.