At a Glance
- Tasks: Design and maintain scalable backend services for global search experiences.
- Company: Join HubSpot, a leading AI-powered customer platform with a vibrant culture.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values collaboration and innovation.
- Why this job: Make a real impact on millions of users by enhancing their search experience.
- Qualifications: 7+ years in backend engineering with expertise in cloud-based systems.
The predicted salary is between 28800 - 48000 £ per year.
About The Customer Journey Product Line
At HubSpot, the Customer Journey Product Line (CJPL) reimagines how customers experience HubSpot from their first interaction through long‐term success. We believe every customer—regardless of size, tier, or skill—should find value immediately, build momentum quickly, and see outcomes grow over time.
About The Global Search Team
This role sits within HubSpot's Global Search team, part of the Customer Journey Product Line. Global Search is one of the most visible and widely used experiences in HubSpot, helping users find exactly what they need across CRM, Marketing, Sales, Service, and CMS. It is a core, highly scalable system touched by nearly every HubSpot user every day.
The Global Search team builds and operates the backend systems that power discovery, navigation, and contextual recommendations throughout the platform. Our mission is to make it effortless for users to find information and take action so they can stay focused on getting their work done. Working on this team means solving challenges in search relevance, indexing, data modeling, and distributed systems at scale, all while delivering a fast, intuitive experience that grows with our customers.
What You'll Do
- Design, build, and maintain scalable backend services that support global search and discovery experiences across the HubSpot platform.
- Collaborate closely with product managers, frontend engineers, and data teams to deliver reliable, intelligent, and context‐aware search results.
- Contribute to the architecture of distributed systems that handle large‐scale data indexing, query optimization, and personalization.
- Improve system reliability, observability, and performance across services that touch millions of customers daily.
- Write clean, maintainable, and well‐tested code while applying best practices in API design, data modeling, and service architecture.
- Help guide technical direction and contribute to long‐term engineering decisions that shape the evolution of HubSpot's Global Search platform.
- Participate in code reviews, technical discussions, and mentorship opportunities within the team.
We're Looking For Someone Who
- Has 7+ years of backend engineering experience, ideally in a modern, cloud‐based environment.
- Is proficient in one or more of HubSpot's backend languages and frameworks (Java, Kotlin, or similar JVM‐based languages).
- Has experience designing and scaling distributed systems, search services, and APIs.
- Understands how to build reliable, observable systems that can evolve quickly and safely.
- Thrives on solving challenges involving search relevance, data flow, indexing, and performance at scale.
- Communicates clearly and works collaboratively across engineering, product, and design teams.
- Is excited about building intelligent, adaptive systems that make finding information effortless for users.
Why This Role Matters
Global Search is central to how millions of HubSpot users get work done every day. It is the entry point to discovering contacts, deals, content, and tools across the platform, connecting users to the information they need to take action quickly. As part of this team, you'll have a direct impact on usability, productivity, and customer success across HubSpot.
By helping users find what they need instantly, you'll empower them to unlock value faster and keep their momentum going. The Global Search team's work reaches nearly every HubSpot customer, making it one of the most critical and rewarding systems to work on within the company.
Equal Opportunity / Accommodations
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. If you need accommodations or assistance due to a disability, please reach out using this form. At HubSpot, we value both flexibility and connection. Whether you're a remote employee or work from the office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in‐person onboarding. If you join our broader Product team, you'll also attend other in‐person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
About HubSpot
HubSpot (NYSE: HUBS) is an AI‐powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer‐obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award‐winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Senior Software Engineer II, Backend - Customer Journey Product Line in London employer: HubSpot
At HubSpot, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Software Engineer II in the Customer Journey Product Line, you'll be part of a team that directly impacts millions of users, with ample opportunities for professional growth and collaboration across diverse teams. Our commitment to flexibility, innovation, and employee well-being makes HubSpot an exceptional place to build your career while making a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineer II, Backend - Customer Journey Product Line in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at HubSpot or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to HubSpot.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like HubSpot.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like HubSpot that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Engineer II, Backend - Customer Journey Product Line in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at HubSpot.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at HubSpot and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at HubSpot
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If HubSpot uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
