Senior Product Designer II, Marketing Hub in London

Join HubSpot's Core Experiences UX Team: Design What Our Customers Love. Our mission at HubSpot is to help millions of organizations grow better. As a Senior Product Designer within our Marketing Hub team, you'll shape innovative, high-impact product experiences that help customers manage and optimize their marketing messages so they can grow their business.

You'll lead discovery to find new opportunities to increase marketers' effectiveness, influence product strategy, and partner deeply with cross-functional teams to deliver high-quality experiences that are easy-to-use and meaningfully improve customer outcomes. In this role, you'll bring deep craft expertise, a curiosity around AI, and a systems-oriented mindset to improve tools thousands of marketers use daily.

What Sets Core Experiences UX Apart?

• Flagship Impact: Shape flagship Hubs—what our customers see, touch, and rely on daily.
• Diverse Problems + Unified Purpose: Every project is different, but the mission is the same: make complex, powerful tools simple and valuable for real people and teams.
• Craft + Innovation: We elevate end-to-end journeys, and we aren’t afraid to embrace new technology—including AI and automation—to unlock new value for users and designers alike.

What You'll Do

• Design for customer outcomes in Messaging: build experiences that help marketers manage their messages at scale, and optimize their strategy for improved outcomes.
• Shape product strategy: identify new problem spaces and opportunities, influencing long-term product direction. Communicate design vision and decisions clearly to cross-functional partners and leadership.
• Use AI thoughtfully: Design experiences that apply AI to real customer needs – helping people focus, act, and grow through useful insights and automation, while maintaining trust and transparency at every step.
• Collaborate across teams and disciplines: Work hand-in-hand with PMs, engineers, researchers, and product designers to ensure a cohesive experience which balances user, business, and technical needs.
• Think at the systems-level: Develop frameworks, systems, and patterns that raise quality and improve consistency across HubSpot's platform.
• Measure, learn, iterate: Define success for every milestone, ship fast (and right), and continuously improve the experience based on insight.
• Foster a bold, inclusive culture: Elevate team craft, mentor others, share feedback, and provide thoughtful critique.

What You'll Bring To HubSpot

• Proven Product Design craft expertise: Share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business, especially in complex products.
• Customer-centered decision making: You ground your work in real customer needs and outcomes, using research, feedback, and data to guide tradeoffs and priorities.
• Cross-functional collaboration: You enjoy bringing people together – aligning teams around a shared vision and helping everyone move in the same direction.
• Autonomy and ownership: You're comfortable leading through ambiguity, building trust, and driving impact without needing a lot of hand-holding.
• Test and learn approach: You're able to validate your design decisions through rapid prototyping and usability testing to help the team ship and learn faster.
• Growth Mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day.

Nice to have

• Designing for Optimization: designing for experiences that help users optimize for outcomes.
• AI & Automation: Experience working with AI and automation: whether to elevate customer experiences or optimize how you design and deliver.

We Welcome You—Wherever You Are in Your Journey. We know great designers come from many backgrounds. If you're unsure if you "check all the boxes," apply anyway. Impact, learning, and growth drive our team—help us make design stronger for everyone.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.

HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.