At a Glance
- Tasks: Guide customers in implementing HubSpot for their long-term success.
- Company: Join HubSpot, a leading AI-powered customer platform with a vibrant culture.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values bold thinking and collaboration.
- Why this job: Make a real impact by helping businesses thrive with innovative solutions.
- Qualifications: 5+ years in a similar role, strong communication skills, and technical expertise.
The predicted salary is between 28800 - 48000 € per year.
As a Lead Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket, and as we serve more customers with advanced requirements and complex tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer's business goals. We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business and technical acumen, and the desire to help build up HubSpot's growing enterprise team.
In This Role, You'll Get To:
- Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot.
- Diagnose customer need based on business objectives and technical requirements.
- Create customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs.
- Work directly with the customer or partner to define resource needs.
- Establish clear milestones, project plans, and timelines for execution.
- Present plans to the customer's Executive team.
- Influence customer purchase decisions by driving urgency and certainty in recommended solutions.
- Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
- Build relationships with accredited Solutions Partners to enhance quality of recommendations.
- Provide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects.
This role is open in office, flexible or remote in Ireland and the UK.
We Are Looking For People Who:
- Have fluency in English.
- Have 5+ years experience in a similar role.
- Have a customer first mindset and a consultative approach to problem solving.
- Have deep implementation expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers.
- Have experience helping customers drive organizational change.
- Have experience driving value conversations to executive teams.
- Have excellent oral and written communication skills.
- Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision.
- Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow.
- Are very detail-oriented and have strong project management skills.
- Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy.
At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
About HubSpot: HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
Lead Services Consultant in Hull employer: HubSpot
HubSpot is an exceptional employer that fosters a culture of boldness and customer obsession, making it an ideal place for a Lead Services Consultant to thrive. With flexible working options in Ireland and the UK, employees benefit from a supportive environment that prioritises personal growth and collaboration, alongside opportunities to engage with a diverse team. Our commitment to innovation and excellence ensures that you will be part of a dynamic organisation where your contributions directly impact customer success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Services Consultant in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they align with customer needs. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Lead Services Consultant. Highlight your problem-solving skills and how you've helped customers achieve their goals in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at HubSpot!
We think you need these skills to ace Lead Services Consultant in Hull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lead Services Consultant role. Highlight your experience with complex SaaS software and how you've helped customers achieve their business goals. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role requires strong communication skills, don’t shy away from demonstrating them in your application. Use clear and concise language, and make sure to convey your passion for solving problems. We love candidates who can articulate their thoughts well!
Highlight Relevant Experience:Be sure to emphasise your 5+ years of experience in similar roles. Share specific examples of how you've driven value conversations with executive teams or managed complex projects. This will help us see your strategic mindset in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our awesome team at HubSpot!
How to prepare for a job interview at HubSpot
✨Know Your Stuff
Make sure you have a solid understanding of HubSpot's software and its implementation strategies. Brush up on your knowledge of complex SaaS solutions, as you'll need to demonstrate how you can tailor these to meet customer needs.
✨Showcase Your Communication Skills
Since this role requires strong communication with customers and partners, practice articulating your thoughts clearly. Prepare examples of how you've successfully influenced executive teams or navigated challenging conversations in the past.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific instances where you've diagnosed customer needs and created tailored solutions. Be ready to discuss your approach to overcoming obstacles in project management.
✨Demonstrate Your Strategic Mindset
This role is all about long-term planning and growth. Be prepared to discuss how you've helped previous clients with their strategic goals and how you can apply that experience to recommend additional HubSpot products and services.
