At a Glance
- Tasks: Engage with customers to drive product adoption and enhance satisfaction.
- Company: Join Hubexo, a leader in SaaS for the construction industry.
- Benefits: Competitive salary of £52,000 OTE, 25 days leave, and great perks.
- Other info: Enjoy a hybrid work environment with opportunities for growth.
- Why this job: Make a real impact by helping manufacturers improve product visibility.
- Qualifications: Experience in customer success and strong communication skills.
The predicted salary is between 36400 - 52000 € per year.
Hubexo is looking for a Customer Success Manager to support Supplier products and help manufacturers enhance product visibility and decision-making for construction. This hybrid role involves engaging directly with customers to drive adoption and provide value through NBS products, overseeing a portfolio and ensuring satisfaction and renewals.
You’ll benefit from a competitive salary of £52,000 OTE, 25 days of annual leave, and various employee perks including a pension scheme and health insurance.
Supplier-Focused Customer Success Manager (SaaS) in Newcastle upon Tyne employer: Hubexo
At Hubexo, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and satisfaction. As a Supplier-Focused Customer Success Manager, you will not only enjoy a competitive salary and generous benefits but also have the opportunity to make a meaningful impact in the construction industry by enhancing product visibility for our clients. Our hybrid work model supports flexibility, allowing you to thrive both in the office and remotely while being part of a collaborative team dedicated to driving success.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier-Focused Customer Success Manager (SaaS) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Hubexo or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by understanding the SaaS landscape and how customer success plays a role in it. We recommend brushing up on your knowledge of NBS products and thinking about how you can drive adoption and satisfaction.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations, share examples of how you've helped customers overcome challenges in the past. This will demonstrate your value and fit for the Customer Success Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Supplier-Focused Customer Success Manager (SaaS) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Success Manager role. Highlight your experience with SaaS products and any customer engagement successes you've had. We want to see how you can drive adoption and satisfaction!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting suppliers and enhancing product visibility. Let us know how your skills align with our mission at Hubexo.
Showcase Relevant Experience:When filling out your application, be sure to showcase any relevant experience in customer success or account management. We love seeing examples of how you've helped customers achieve their goals!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hubexo
✨Know Your Products Inside Out
Make sure you understand Hubexo's Supplier products and how they enhance visibility and decision-making in construction. Familiarise yourself with the NBS products too, as being able to discuss their features and benefits will show your genuine interest and expertise.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight your strategies for driving adoption and ensuring satisfaction, as this role is all about building strong relationships and delivering value.
✨Demonstrate Your Portfolio Management Experience
Be ready to discuss how you've managed a portfolio of clients before. Talk about your approach to ensuring renewals and satisfaction, and any metrics or successes you can share that demonstrate your effectiveness in this area.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture at Hubexo. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Think about asking how they measure success in customer engagement or what challenges they currently face.
