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For Companies At a Glance
- Tasks: Drive revenue growth and strengthen customer relationships in a dynamic environment.
- Company: Join Hubexo, a forward-thinking company focused on growth and innovation.
- Benefits: Competitive salary, hybrid work, generous holiday, and health perks.
- Other info: Enjoy a supportive culture that values your ideas and encourages personal growth.
- Why this job: Make a real impact by leading commercial conversations and driving customer success.
- Qualifications: Strong negotiation skills and experience in account management required.
The predicted salary is between 65000 - 75000 £ per year.
Location: Bournemouth (Central)
Work Pattern - Mon-Fri (Hybrid) 3 day In Person 2 WFH
About the Role
We’re looking for a commercially driven Account Manager to grow revenue within an existing portfolio of strategic customers. You’ll focus on expanding and strengthening current customer relationships by increasing product adoption, growing contract value, and securing longer-term agreements. You’ll work closely with Customer Success and other teams to ensure customers see clear value while delivering sustainable commercial growth for Hubexo.
What You’ll Be Responsible For
- Driving upsell and cross-sell revenue across an assigned customer portfolio increasing Net Revenue Retention (NRR)
- Identifying growth opportunities within existing customer organisations
- Increasing Annual Contract Value (ACV) through upgrades, packaging, and multi-product adoption
- Converting short-term agreements into multi-year contracts
- Leading commercial conversations with senior stakeholders
- Running value-led account reviews
- Working closely with Customer Success to manage renewals, expansion, and risk
- Maintaining accurate opportunity tracking and forecasts in CRM
- Ownership of large ICP customers globally, managing upsell opportunities and working with a wider global KAM network
What Success Looks Like
- Accounts grow year-on-year without heavy discounting and on preferred payment methods
- Customers move into higher-value products and longer-term agreements
- Strong renewal rates and healthy Net Revenue Retention
- Trusted relationships with senior customer stakeholders
What We’re Looking For
- Strong commercial and negotiation skills
- Experience growing revenue within existing customer accounts
- Confidence engaging senior decision-makers
- Structured, data-driven approach to account management
- Comfortable balancing relationship building with commercial discipline
- Experience in stakeholder mapping and strategic sales processes
- Ability to question, network and identify opportunities
Package
Competitive base salary plus variable compensation OTE 65-75k. We offer a 35-hour working week, hybrid working from our Bournemouth Hub Newcastle office, 25 days’ holiday plus bank holidays, the option to buy or sell holiday, a strong pension, life assurance, discounted private medical insurance, 24/7 remote GP access, an Employee Assistance Programme, volunteering days, birthday leave, eye care support.
Why Hubexo
We’re not here to coast – we’re here to challenge, grow, and build better. For our people and for our customers. That means we’ll expect a lot from you: ownership, precision, and a drive to lead by example. In return, you’ll get the space to dream big, take smart risks, and be seen, heard, and valued.
Glenigan - Account Manager employer: Hubexo
Contact Detail:
Hubexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glenigan - Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Hubexo on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Hubexo's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about what we do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've driven revenue growth in past roles. We want to hear specific examples of your successes and how you can replicate them at Hubexo.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in the role.
We think you need these skills to ace Glenigan - Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in growing revenue and managing customer relationships, as these are key aspects of what we’re looking for.
Showcase Your Commercial Skills: We want to see your strong commercial and negotiation skills shine through. Use specific examples from your past roles where you successfully increased contract value or secured long-term agreements.
Engage with Our Values: At StudySmarter, we value ownership and precision. Make sure to reflect these qualities in your application by demonstrating how you've taken initiative and delivered results in previous positions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hubexo
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of revenue metrics. Brush up on key figures like Net Revenue Retention (NRR) and Annual Contract Value (ACV). Be ready to discuss how you've positively impacted these metrics in previous roles.
✨Showcase Your Relationship Skills
This role is all about building trusted relationships with senior stakeholders. Prepare examples of how you've successfully engaged decision-makers in the past. Highlight your ability to balance relationship-building with commercial discipline.
✨Prepare for Commercial Conversations
Expect to lead discussions around upselling and cross-selling. Think about strategies you've used to identify growth opportunities within existing accounts. Be ready to share specific instances where you converted short-term agreements into long-term contracts.
✨Familiarise Yourself with CRM Tools
Since maintaining accurate opportunity tracking is crucial, make sure you're comfortable discussing your experience with CRM systems. Be prepared to explain how you've used data to drive account management decisions and forecasts in your previous roles.