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- Tasks: Engage with clients, provide onboarding, and create tailored account plans.
- Company: Hubexo delivers innovative data and software solutions for the construction industry.
- Benefits: Enjoy a hybrid work model, career growth opportunities, and a supportive team culture.
- Why this job: Join a mission-driven team shaping the future of construction with cutting-edge technology.
- Qualifications: Experience in SaaS or service-led environments; strong relationship-building skills required.
- Other info: Be part of a global team that values innovation and collaboration.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Hubexo Bournemouth, England, United Kingdom
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Hubexo Bournemouth, England, United Kingdom
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Drive Customer Engagement, Make every conversation count. Help the industry build better. Grow a career that matters.
Location: Bournemouth (Central) Hybrid 3 days per week office based
Account Manager
About Hubexo
We provide cutting-edge data, insights, and software solutions to the global construction industry. We specialise in project information, eTendering, product information, market intelligence, and specification. We help the world build better by delivering unrivalled insights and technology that shape places where people live, work and play.
The Role: Account Manager – Bournemouth
At Hubexo, our customers don’t just use our platforms — they depend on them.
We’re growing, and we need an experienced Account Manager to make sure they get the very best from everything we offer.
This is a relationship-led, insight-driven role. You’ll be the trusted partner who guides clients from onboarding through to adoption, unlocking deeper value at every stage. You’ll spot opportunities, solve challenges, and make sure every customer feels supported, understood, and excited about what’s next.
This is what you’ll be doing:
- Build trust and loyalty by being a strategic advisor, not just a point of contact
- Deliver engaging onboarding, training, and demo sessions that inspire action
- Know your accounts inside out — track engagement, analyse usage, and act on the data
- Create tailored account plans to boost retention and uncover upsell opportunities
- Spot early signs of churn and take proactive steps to re-engage customers
- Champion the full power of Hubexo’s product portfolio
- Collaborate with Sales, Product, and Marketing to make the customer journey seamless
- Keep Salesforce and account records accurate, always
- Share insights and ideas that help us improve and innovate
About You
- Experience in SaaS, subscription, or service-led environments where you’ve made a measurable impact
- Confident relationship-builder who leads conversations with authority and stays calm under pressure
- Skilled with Salesforce, Excel, and video conferencing tools
- Naturally curious, quick to learn, and adaptable
- Comfortable managing multiple priorities without losing sight of the customer
- Bonus: knowledge of the construction sector or experience with adjacent industries
Why Hubexo
We’re not here to coast — we’re here to challenge, grow, and build better. For our people and for our customers. That means we’ll expect a lot from you: ownership, precision, and a drive to lead by example. In return, you’ll get the space to dream big, take smart risks, and be seen, heard, and valued.
At Hubexo, we are united by our vision to empower the construction industry with our innovative insights and technology. We like to dream big and thrive together. If you\’re ready to be part of one global team that is helping to shape the future of construction and build a better world, join us!
Seniority level
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Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Business Development, and Marketing
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Industries
IT Services and IT Consulting, Construction, and Business Consulting and Services
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Account Manager employer: Hubexo
Contact Detail:
Hubexo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Hubexo's product portfolio and the construction industry. Understanding the specific challenges and needs of clients in this sector will help you engage more effectively during interviews.
✨Tip Number 2
Prepare to discuss your experience with relationship management and how you've successfully retained clients in previous roles. Be ready to share specific examples that demonstrate your ability to build trust and loyalty.
✨Tip Number 3
Brush up on your Salesforce skills, as this is a key tool for the role. Being able to showcase your proficiency with Salesforce during discussions can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Hubexo on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the company.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Account Manager position at Hubexo. Understand the key responsibilities and required skills, such as relationship-building and experience in SaaS environments.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise your achievements in customer engagement, account management, and any specific tools like Salesforce that you are proficient in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the construction industry and your ability to drive customer success. Use specific examples from your past experiences to demonstrate how you can add value to Hubexo.
Showcase Your Skills: In your application, clearly outline your skills in managing multiple priorities, data analysis, and customer engagement strategies. Mention any relevant certifications or training that could set you apart from other candidates.
How to prepare for a job interview at Hubexo
✨Understand the Company and Its Products
Before your interview, take the time to research Hubexo and its offerings. Familiarise yourself with their data, insights, and software solutions in the construction industry. This knowledge will help you demonstrate your genuine interest and ability to engage with clients effectively.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building trust and loyalty is key. Prepare examples from your past experiences where you've successfully built relationships with clients. Highlight how you’ve acted as a strategic advisor and supported customers through challenges.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you track engagement and analyse usage data. Share specific instances where your analytical skills led to improved customer retention or upsell opportunities. This will show that you can leverage data to enhance customer experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple priorities. Think of scenarios where you identified early signs of churn and took proactive steps to re-engage customers. This will illustrate your adaptability and customer-centric approach.
