At a Glance
- Tasks: Support customers with enquiries, quotations, and aftercare for HUBER parts.
- Company: Join HUBER Technology, a leader in innovative solutions.
- Benefits: Flexible part-time hours, training provided, and a supportive team environment.
- Other info: Commutable to Dundee with opportunities for growth.
- Why this job: Gain valuable experience in customer support while working with a dynamic team.
- Qualifications: Strong organisational and communication skills; no prior experience required.
The predicted salary is between 11.7 - 14.3 £ per hour.
HUBER Technology is seeking a part-time Spares & After Sales Co-ordinator to join our Regional Team in Dundee.
The role blends administration with customer-facing activities, supporting the After Sales business and coordinating with the Field Manager and team.
You'll handle enquiries, quotations, invoicing and aftercare for HUBER parts, using ERP software, with a strong emphasis on organisation and communication.
Commutable to Dundee, training provided.
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Part-Time Spares & After-Sales Coordinator | Customer Support in Dundee employer: Huber Group
As an Installation Supervisor / Mechanical Service Technician at our company, you will be part of a dynamic team dedicated to delivering high-quality service and installation of HUBER machinery. We pride ourselves on fostering a supportive work culture that encourages professional growth and development, offering competitive salaries and benefits, as well as the opportunity to become a technical expert in your field. Located within commutable distance to Rotherham, this role provides a unique chance to engage with diverse clients and stakeholders while enjoying the hands-on aspects of the job.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Spares & After-Sales Coordinator | Customer Support in Dundee
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Huber Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Huber Group and let us see your personality shine through!
We think you need these skills to ace Part-Time Spares & After-Sales Coordinator | Customer Support in Dundee
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Huber Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Huber Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Huber Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Huber Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Huber Group will surely appreciate.
