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- Tasks: Assist clients with digital packages and create engaging content.
- Company: Join We Are Aspire Ltd, a Disability Confident Committed employer.
- Benefits: Enjoy flexible working hours and the chance to enhance your digital skills.
- Why this job: Make a real impact on clients' online presence while working in a supportive environment.
- Qualifications: Must be organised, proactive, and proficient in Canva with strong communication skills.
- Other info: Part-time role, 10 hours per week, starting from 26th August 2025.
Are you a highly organised and detail-oriented individual with a flair for digital content and a passion for customer service? We\’re seeking a Freelance Customer Service Assistant to join our team on a part-time basis, ensuring our clients receive exceptional support and their digital packages are delivered seamlessly.
This is a fantastic opportunity to work flexibly, providing crucial assistance to our clients and contributing directly to their online presence.
Role Overview:
Your primary responsibilities will involve:
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Client Liaising: Connecting with clients post-sale to confirm all package details and set expectations.
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Content Creation: Designing engaging social media visuals and email header assets using Canva.
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Article Scheduling: Scheduling Q&A articles for clients and providing clear guidance on content requirements.
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Material Chasing: Proactively following up with clients for any outstanding materials needed to deliver their purchased packages.
What We\’re Looking For:
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Availability: Ideally, someone who can commit to 10 hours per week, structured as 2 hours per day, Monday to Friday, to ensure daily client contact.
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Digital Proficiency: Competent in using Canva for creating social media and email header assets.
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Organised & Proactive: Excellent organisational skills with a keen eye for detail and a proactive approach to chasing materials and managing deadlines.
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Communication Skills: Strong written and verbal communication skills for effective client interaction.
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Start Date: Available to start from 26th August 2025 and commit until 30th November 2025.
We Are Aspire Ltd are a Disability Confident Commited employer
Freelance Customer Service Assistant (Part-Time) employer: hubbul
Contact Detail:
hubbul Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Customer Service Assistant (Part-Time)
✨Tip Number 1
Familiarise yourself with our brand and the services we offer. Understanding our clients' needs and how we support them will help you engage more effectively during any discussions.
✨Tip Number 2
Brush up on your Canva skills before applying. Being able to showcase your ability to create engaging visuals will set you apart from other candidates and demonstrate your readiness for the role.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think about specific situations where you successfully managed client expectations or resolved issues, as these will be valuable in demonstrating your skills.
✨Tip Number 4
Show your proactive nature by thinking of ways to improve client communication. Consider how you would follow up with clients and what strategies you might use to ensure they have everything they need for their packages.
We think you need these skills to ace Freelance Customer Service Assistant (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and digital content creation. Emphasise any previous roles where you liaised with clients or used tools like Canva.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your organisational skills. Mention specific examples of how you've successfully managed client relationships or created engaging content in the past.
Showcase Your Digital Skills: If you have experience using Canva or similar design tools, include links to your portfolio or examples of your work. This will demonstrate your capability in creating social media visuals and email headers.
Highlight Your Availability: Clearly state your availability in your application. Since the role requires a commitment of 10 hours per week, make sure to mention how you can structure your time to meet this requirement.
How to prepare for a job interview at hubbul
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past. Highlight your ability to stay organised and meet deadlines, as this role requires excellent organisational skills.
✨Demonstrate Digital Proficiency
Since the job involves using Canva for content creation, make sure to mention any experience you have with digital design tools. If possible, bring along a portfolio of your work to showcase your skills.
✨Prepare for Client Interaction Scenarios
Think about potential client scenarios you might encounter in this role. Be ready to discuss how you would handle client queries or issues, demonstrating your strong communication skills and proactive approach.
✨Express Your Flexibility and Commitment
As this is a part-time role with specific hours, emphasise your availability and willingness to commit to the required schedule. This shows that you are serious about the position and can be relied upon.