Office Manager

HubBox is growing fast. We’re hiring an Office Manager to be the calm, the glue, and the engine room that keeps everything running smoothly behind the scenes. This isn’t a “keep the office tidy” role. You’ll own the day-to-day running of the office and sit right at the heart of the people function. From onboarding new starters and shaping great first impressions, to team moments, events, and the processes that make HubBox a genuinely exceptional place to work.

We’re looking for someone who can embrace organised chaos. You bring calm when things get noisy, you’re tech-savvy, and you’re a proper doer. You like finishing things, closing loops, and you know how to prioritise when everything feels important.

You’ll report into a Founder and our Head of People, working closely with a smart, super-friendly team who care about what they’re building and how they build it. This role is for an experienced Office Manager who loves both the operational side of running an office and the people side that comes with it, and who wants real ownership and visible impact as HubBox continues to scale. You’ll be in the office four days a week, Monday to Thursday, and remote working on Friday. We’re offering a salary range of £40k to £50k for the right, experienced person.

About HubBox: HubBox makes it easy for any retailer to offer local pickup at their online checkout. Trusted by 1,500+ global brands, including Macy’s, Gap and Selfridges, HubBox cuts shipping costs and boosts cart conversions for retailers, while providing the flexible, convenient delivery option that 70% of shoppers want. As a strategic tech partner to leading carriers like UPS, DPD, DHL and Royal Mail, HubBox quickly and reliably increases OOH network volume – adding millions of extra packages every year to drive long-term, sustainable growth.

What You’ll Be Doing

• Office Management: Be the go-to person who keeps our UK and US offices running like clockwork, acting as the main point of contact for landlords and sorting day-to-day needs before they become problems.
• In 2026, we will be establishing an office in Europe, and you will play a key role in making it happen, from planning the space and coordinating with vendors to ensuring a smooth operational setup.
• Own the overall rhythm and readiness of our offices as we grow, managing supplier relationships, contracts, and service agreements, and making sure everything continues to scale sensibly with the business.
• Make sure the office just works. From stationery and snacks to cleaning and supplies, you’ll keep everything stocked, organised, and running smoothly without anyone having to think about it.
• Own the planning and delivery of team moments that matter, Summer and Christmas parties, quarterly socials, off-sites, and the occasional client dinner.
• Support the Senior Leadership Team with UK and international travel when needed, keeping things seamless and stress-free.
• Stay across internal meetings, making sure rooms are set up properly, IT and AV work as they should, and catering or refreshments are sorted.
• Act as our Fire Marshal and First Aider, helping create a safe, well-run environment where people feel looked after.
• Own fire safety and office security, keeping documentation up to date, ensuring the team knows what to do, and putting sensible measures in place as the business scales.

• People Operations: Be a key part of delivering a smooth, joined-up onboarding experience, supporting the People / HR team with reference checks and right-to-work documentation so everything is compliant and stress-free.
• Own new starter set-up in Bob (our HRIS), keeping employee records accurate, up to date, and actually useful.
• Coordinate all new starter access, Gmail, Slack, Confluence, and office access, making sure people can hit the ground running from day one.
• Make sure hardware and kit are ready before anyone walks through the door. Laptops, mobiles, and office equipment are ordered, set up, and waiting.
• Keep HR records tidy and compliant, with documentation uploaded, organised, and easy to find when needed.
• Support training and development activity by coordinating sessions and sorting the logistics and travel for both UK-based team members and visiting international colleagues.

Experience That Fits This Role

• You’re a natural organiser who enjoys being the central point of contact for an office. You’re comfortable coordinating suppliers and service providers, but your strength lies in supporting people, prioritising competing needs, and keeping things moving, rather than in hands-on or technical facilities management.
• You’ve done a role like this before, owning the smooth running of an office, providing solid operational support, and working closely with a People / HR team.
• You communicate clearly and confidently, both written and verbal, and you’re comfortable working with everyone from founders to new joiners.
• You take real pride in your work. You care about quality, accuracy, and getting things right, even when no one’s watching.
• You’ve worked in roles where you truly owned things and followed them through, whether that’s planning an event or improving how the office runs.
• You’re confident using tools like Google Workspace or Microsoft 365, Slack, and Confluence.
• You’ve worked with HR systems before (ideally Bob), but if not, you’re quick to pick up new tech and enjoy learning.
• Confidentiality is absolutely key in this role. You understand the importance of handling sensitive information with care, discretion, and sound judgment at all times.

What’s in it for you?

• At HubBox, you’ll have the chance to make a real difference. The opportunities for personal growth are huge, and your ideas will always be heard and valued.
• 25 days holiday per calendar year, plus the usual public holidays, and you then get an extra day for every year you work at HubBox, up to 30 days.
• Enhanced Paid Parental Leave.
• Work Outside the Office (WOO) for up to 2 weeks a year.
• Pension contribution on qualifying earnings (not a perk, but still an important part of the package).
• A great space to work - our Old Street office is more than just a desk. It’s a buzzing, well-designed hub for collaboration, creativity and a bit of fun, all just a short walk from several tube stations.