Account Executive - UK

This role requires someone who can combine consultative sales expertise with a true hunter mindset. As the UK Account Executive, you’ll take full ownership of the sales cycle, successfully converting warm inbound leads while proactively identifying and developing new opportunities. You’ll build trusted relationships, understand customer challenges, and position our solution that drive long-term value. This is a critical role in our continued growth, supported by established carrier partnerships that offer direct introductions to leading UK retailers. This is a chance to sell with credibility, autonomy, and real commercial impact.

About Hub Box: HubBox’s award-winning ‘pickup at checkout’ software makes it easy for any retailer to offer local pickup at their online checkout. Trusted by 1,500+ global brands, including Macy’s, Gap and Selfridges, HubBox cuts shipping costs and boosts cart conversions for retailers, while providing the flexible, convenient delivery option that 70% of shoppers want. As a strategic tech partner to leading carriers like Evri, UPS, DPD, DHL and Royal Mail, HubBox quickly and reliably increases Out-of-Home (OOH) network volume – adding millions of extra packages every year to drive long-term, sustainable growth.

What You’ll Be Doing:

• Drive revenue growth by winning new customers and selling our software to ecommerce businesses across the UK.
• Own the full sales cycle end-to-end, from identifying and proactively pursuing new business opportunities through to negotiating and closing signed contracts.
• Convert a mix of outbound prospects and inbound/warm leads into qualified opportunities, using a hunter mindset alongside a consultative sales approach.
• Collaborate closely with Integrations and Client Success teams post-sale to ensure a smooth handover and a seamless onboarding experience for new customers.
• Contribute to our go-to-market strategy by supporting target account mapping, sharing market intelligence, and helping refine our ideal customer profile.
• Work cross-functionally with Business Development and Channel teams to shape and execute joint engagement strategies with carrier and partner ecosystems.
• Maintain accurate and up-to-date records in the CRM, ensuring strong pipeline visibility, forecasting accuracy, and clear activity tracking.

Experience That Fits This Role:

• Proven and successful experience in an Account Executive or closing role, ideally within ecommerce, SaaS, or a technology-led environment.
• Excellent written and verbal communication skills, with the ability to deliver clear, concise, and compelling messages across both direct conversations and automated outreach.
• Highly detail-oriented with strong organisational skills and a proven ability to manage multiple priorities and a large portfolio of accounts simultaneously.
• Proactive self-starter who can work independently, take ownership of their pipeline and account base, and consistently drive results.
• Comfortable operating in a fast-paced, evolving environment, with the flexibility to adjust priorities and approaches as needed.
• High level of technical aptitude with the ability to quickly learn and confidently work with new software platforms, particularly CRM systems and automation tools.
• Open and eager to learn new processes, systems, and technologies, with training and development provided to support growth in the role.

Some of the Tech & Tools we use:

• HubSpot
• Google - Mail, Calendar, Drive
• Slack
• Panda Doc
• Docusign

Our Values:

• All teams work closely to develop our software and keep our clients happy. We believe that a happy and closely-knit team translates into better creativity, and ultimately, exceptional service for our clients.
• We collaborate: Open conversations, fresh perspectives and real connections with our colleagues, clients and partners are at the heart of HubBox.
• We’re agile: Retail moves fast, and so do we. We’re constantly innovating so we can continue to shape the future of shipping with the Power of Pickup.
• We put people first: From celebrating team wins to acting on feedback, HubBox is a place where people feel truly seen and valued.

As HubBox continues to scale, we really value face-to-face connection - so it’s important that you’re visible. We’re proud of the spaces we’ve created for the HubBox team, and because of that, you’ll need to be within easy reach of our London office and commit to being in 3 days a week (Monday, Wednesday & Thursday). Don’t tick every box? That’s okay. The diversity of our team reflects the diversity of our clients, partners and customers. We don’t just welcome diverse communities – we celebrate them. We’ve built an environment where everyone is supported and respected, and we want you to feel that too. We value fresh ideas, different ways of thinking, and new approaches – and we listen closely. We’re committed to learning and improving as we grow.

What’s in it for you?

• At HubBox, you’ll have the chance to make a real difference. The opportunities for personal growth are huge, and your ideas will always be heard and valued.
• 25 days holiday per calendar year plus the usual public holidays - and you then get an extra day for every year you work at HubBox up to 30 days.
• Enhanced Paid Parental Leave.
• Work Outside the Office (WOO) for up to 2 weeks a year.
• Pension contribution on qualifying earnings (not a perk, but still an important part of the package).
• A great space to work - our Old Street office is more than just a desk. It’s a buzzing, well-designed hub for collaboration, creativity and a bit of fun, all just a short walk from several tube stations.