At a Glance
- Tasks: Support and improve a resilient network while resolving critical incidents.
- Company: Join a leading UK Technology Network Operations team.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Opportunity for career growth in a fast-paced tech environment.
- Why this job: Make a real impact on network operations and enhance your technical skills.
- Qualifications: 5+ years in ISP/Telco networks with strong troubleshooting and IP routing knowledge.
The predicted salary is between 36000 - 60000 € per year.
As a member of the team within the UK Technology Network Operations department, you’ll be involved in delivery, operations and 3rd Line support, improvement and expansion of the fully resilient and scalable Network including but not limited to BNG services, Metro backhaul, MPLS Backbone, Peering running regular service reviews.
Investigate, resolve and track problems, always considering the impact of issues to the business. Perform detailed root cause analysis of incidents in order to prevent future recurrences. Assist with the handling of major incidents and identifying root causes. Contribute ideas to achieve a low‑touch network management objective. Training/Knowledge transfer to shift teams for new services/technology.
5+ years of experience of working in large scale ISP/Telco networks preferably in Operations as Network/IP Engineer or Network Architect or other similar roles. Excellent network troubleshooting skills and have experience handling/fixing critical network incidents and ideally have worked in 3rd Line/Tier‑3 Support capacity or equivalent design/engineering role. In‑depth expert level knowledge of IP Routing Protocols (OSPF/ISIS/BGP), Switching and MPLS based services protocols is essential.
IP Services Support Engineer employer: Hubbado
Join a forward-thinking company that values innovation and collaboration, where as an IP Services Support Engineer, you will play a crucial role in enhancing our resilient network infrastructure. Our supportive work culture fosters continuous learning and professional growth, offering opportunities for training and knowledge transfer to ensure you thrive in your career. Located in the heart of the UK, we provide a dynamic environment that encourages creativity and teamwork, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IP Services Support Engineer
✨Tip Number 1
Network with industry professionals! Attend tech meetups or online forums where you can connect with others in the field. This not only helps you learn about potential job openings but also gives you a chance to showcase your skills and knowledge.
✨Tip Number 2
Prepare for technical interviews by brushing up on your troubleshooting skills. Practice common scenarios you might face as an IP Services Support Engineer, and be ready to demonstrate your problem-solving process. We all know that hands-on experience speaks volumes!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for job openings tailored to your skills! Applying directly through us not only streamlines the process but also gives you a better chance of landing that dream role in the tech network operations space.
We think you need these skills to ace IP Services Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IP Services Support Engineer role. Highlight your experience with network troubleshooting and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Experience:When writing your application, don’t just list your past jobs. Instead, showcase specific examples of how you've handled critical network incidents or contributed to network improvements. This helps us see your problem-solving skills in action!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hubbado
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IP Routing Protocols like OSPF, ISIS, and BGP. Be ready to discuss your experience with MPLS services and how you've tackled critical network incidents in the past. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've handled major incidents before. Think of a couple of scenarios where you performed root cause analysis and what steps you took to prevent future issues. This will demonstrate your ability to think critically and act decisively under pressure.
✨Emphasise Team Collaboration
Since you'll be working closely with shift teams, highlight any experience you have in training or knowledge transfer. Discuss how you’ve contributed to team success in previous roles, especially in a 3rd Line Support capacity. Companies love candidates who can work well with others!
✨Be Ready for Scenario Questions
Expect some scenario-based questions that test your troubleshooting skills. Practice articulating your thought process when diagnosing network issues. This will not only show your technical expertise but also your methodical approach to problem-solving.
