Liva seeks a dedicated support professional to help patients and coaches across phone, chat and email. You will answer questions, resolve issues, and drive improvements to the help centre and automations to get faster answers.
You’ll work with a collaborative team and gain exposure to digital health scale, patient safety, and data protection. Experience across channels and a calm, empathetic communication style are essential.
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Patient Support & Helpdesk Automation Specialist employer: HUB
Join hub by Premier Inn in the heart of Edinburgh City Centre, where we prioritise a supportive work culture and employee growth. As a Nights Team Member, you'll enjoy competitive pay, comprehensive training, and a range of benefits including discounts on accommodation and meals, all while being part of an inclusive team that values diversity and ambition.