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- Tasks: Lead impactful training sessions and design engaging content for financial services.
- Company: Join a dynamic team in Belfast focused on empowering individuals through education.
- Benefits: Enjoy competitive salary, 28 days leave, private medical cover, and career progression.
- Why this job: Make a real difference in staff development while working in a supportive environment.
- Qualifications: Experience in customer-centric training and knowledge of learning methods required.
- Other info: Hybrid work model with a minimum of 50% office-based time.
The predicted salary is between 36000 - 60000 £ per year.
Lead Training Specialist / Training Manager
Location: Belfast (Hybrid, min 50% office-based)
We have an exciting opportunity for a Lead Training Specialist / Training Manager to support the Senior Training & Quality Manager. The role involves empowering individuals through impactful training experiences, primarily focusing on product training for HUB Financial Services.
Key Responsibilities:
- Design and manage compliant training content for HUB FS, including product, soft skills, and systems training aligned with the HUB T&C Framework.
- Collaborate with stakeholders to develop interactive training content for various audiences, including new hires and existing staff wishing to cross-skill.
- Anticipate future changes and trends to ensure the business responds promptly and compliantly.
- Utilize customer feedback and research insights to improve training quality.
- Develop and oversee a comprehensive, accessible, and up-to-date training library.
- Deliver in-person and online training sessions.
- Schedule training sessions and manage team calendars.
- Serve as the escalation point for technical advice related to advice journeys delivered by non-qualified personnel.
- Provide first-line management, coaching, and professional development for training personnel.
Skills and Experience:
- Experience in a customer-centric training environment.
- Knowledge of various learning methods and theories.
- Project management skills with a track record of meeting deadlines.
- Previous line management experience.
- Proven success in delivering training systems that enhance staff performance and development.
- CIPD or relevant qualifications in L&D, digital learning design, or facilitation.
Company Benefits:
- Competitive salary, pension, and life assurance.
- 28 days annual leave plus your birthday off.
- Private medical cover and income protection.
- Bonus scheme based on performance.
- Opportunities for career progression.
- Free access to Headspace app and employee support services.
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Lead Training Specialist / Training Manager. Job in Belfast Education & Training Jobs employer: HUB Group (part of Just Group PLC)
Contact Detail:
HUB Group (part of Just Group PLC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Training Specialist / Training Manager. Job in Belfast Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the latest trends in training and development, especially in financial services. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to the role.
✨Tip Number 2
Network with professionals in the education and training sector, particularly those who have experience in financial services. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully designed and delivered training programmes in the past. Highlighting measurable outcomes from your previous roles can demonstrate your effectiveness and suitability for the position.
✨Tip Number 4
Showcase your understanding of various learning methods and theories during any discussions or interviews. Being able to articulate how you would apply these methods in a practical setting will set you apart from other candidates.
We think you need these skills to ace Lead Training Specialist / Training Manager. Job in Belfast Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and development, particularly in customer-centric environments. Emphasise any project management skills and previous line management experience that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering individuals through training. Mention specific examples of how you've designed impactful training content or improved training quality based on feedback.
Showcase Relevant Qualifications: If you have qualifications like CIPD or experience in digital learning design, make sure to mention these prominently. Highlight how these qualifications have equipped you to meet the demands of the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to developing training content and managing teams. Be ready to discuss your understanding of various learning methods and how you've applied them in past roles.
How to prepare for a job interview at HUB Group (part of Just Group PLC)
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in training environments. Highlight specific examples where you've designed and delivered impactful training sessions, especially in customer-centric roles.
✨Demonstrate Knowledge of Learning Theories
Familiarise yourself with various learning methods and theories. Be ready to explain how you apply these concepts in your training design to cater to different learning styles.
✨Emphasise Collaboration Skills
Since the role involves working with stakeholders, be sure to provide examples of how you've successfully collaborated with others to develop training content. This shows your ability to work as part of a team.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle future changes or challenges in training. Think about how you can use customer feedback and research insights to improve training quality and adapt to trends.