QA Technical Administrator (Contractor) in Ipswich

About Huawei Research and Development UK Limited. Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world.

Job Summary

This role will be working as part of the Operations team, and will be the first point of contact for supporting the management of Quality issues and the management of Quality System processes. The successful candidate will take ownership of Calibration of all metrology equipment across BRC, so equipment is tracked and accurately measured against a known standard. Candidate will also be the first contact for Quality Management System (QMS) documentation including format checking, loading and launching for approval.

Key Responsibilities

• Working with Cell Leads / Engineers to ensure that non-conformances are managed in accordance with Bragg Research Centre (BRC’s) procedures.
• Managing BRC’s Calibration database in Q-Pulse to ensure that records are current and that equipment lists due for calibration are highlighted in a timely manner.
• Main contact within QA for controlling documentation which is key to the smooth running of all functions within the QMS.
• Supports QA Manager with preparation of documents in readiness for new guidance or Technical Review (TR) gates.
• Carrying out audits as part of Huawei’s QA internal audit team, creating audit finding reports, issuing report findings to action owners.
• Supporting Process Engineering / Integrated Test & Validation with the Defect Tracking System (DTS), Quality Control and Out of Control Action Plans (OCAP’s), in order to maintain a consistent response and thorough investigation when required.
• Ensuring that Corrective Action & Preventative Action (CAPA) owners are suitably supported during 8D investigations to enable timely closure of DTS tickets.
• Working closely with action owners to ensure that key corrective actions that benefit continual improvement, are adequately resourced and are Specific, Measurable, Achievable, Relevant and Timebound (SMART).
• Ability to elevate to senior management if action closure requires additional support to prevent avoidable overdue reporting.
• Secretariat for the Change Control Board (CCB).

This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited.

Person Specification

Required

• Working knowledge of the importance of effective Calibration systems within an R&D and Production environment.
• Ability to close the loop with action owners.
• Good oral and written communication skills.
• Assertiveness – the ability to work with a wide variety of stakeholders.
• Proficient with Microsoft Office for producing documentation and monthly metrics (Word, Excel, Visio, PowerPoint).
• Ability to meet deadlines and identify efficient ways of working.

Desired

• Working knowledge of ISO9001.
• Knowledge of 8D, Plan, Do, Check, Act (PDCA), Fishbone Analysis.
• IQA/CQI certificate or equivalent UKAS accredited internal auditor trained.
• Experienced in Risk Management tools such as Failure Mode Effects Analysis.
• Demonstrable understanding of the criticality of accurate metrology and the importance of traceable calibration records.
• Experience of working with databases such as MS Access or Q-Pulse.
• Experience working in a III-V semi-conductor fabrication or manufacturing cleanroom environments.
• Experience working with Lean or Six Sigma methodologies.

Personal Attributes

• Able to work calmly under pressure and to tight deadlines.
• Able to demonstrate attention to detail, to challenge deliverable content when required.
• Flexible approach to working hours.
• Supportive of Huawei’s company culture and ethos.
• Ability to ensure prioritization of workload dovetails with the needs of the business.
• Positive approach to teamwork and to actively seek to share information and ideas with colleagues.
• Strong approach to persuasion and negotiation.
• Driven to identify opportunities for continuous improvement to enhance effectivity of processes or role.