IT Engineer

Job Summary

We are seeking an experienced IT Engineer to support and optimize our global IT environment. You will ensure seamless office IT operations, provide end-user support, and maintain critical infrastructure including networks, servers, and security systems. This role requires deep technical expertise, a customer-centric approach, and collaboration with global IT teams to meet company security and business requirements.

Key Responsibilities:

• Design, implement, and maintain comprehensive IT infrastructure solutions for local offices, encompassing support for cloud and local server-based business-critical systems and security systems.
• Implement and maintain secure hybrid cloud architectures bridging on-premise and cloud environments.
• Diagnose and resolve complex issues in cloud-native and hybrid infrastructure environments.
• Design and manage network solutions including MPLS, VPN configurations (Multi-VRF/IPsec), WAN/LAN architecture, wireless networks (AC/AP), and firewall management.
• Troubleshoot advanced network issues (routing, switching, VoIP).
• Deploy and maintain Windows/Linux server environments, virtualization platforms, storage solutions, backup systems, VoIP, and video conferencing systems.
• Implement and manage endpoint protection solutions (antivirus/encryption), patch management systems, and two-factor authentication infrastructure.
• Ensure compliance with enterprise security policies.
• Provide desktop support (in-person/remote) for employees, including VIPs.
• Support onboarding/offboarding, system deployment, and IT inductions.
• Conduct IT training and maintain support documentation.
• Perform O&M for industrial PCs (production line support, backups, fault resolution).
• Maintain door access, CCTV systems, and video conferencing equipment.
• Participate in after-hours/Weekend support (remote or onsite).
• Ensure IT environments comply with global security policies.
• Work with global IT teams to innovate solutions aligned with business needs.
• Manage asset lifecycle (inventory, audits, decommissioning).

This job description is only an outline of the tasks, responsibilities, and outcomes required of the role. The jobholder will carry out any other duties as reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited.

Person Specification:

Required:

• 3+ years in enterprise IT infrastructure (Wintel/Networking).
• Advanced networking knowledge: Routing/switching (CCNA or equivalent).
• Microsoft certifications preferred (Windows Server 2012R2/2016/2019).
• Virtualization (VMware/Hyper-V), VoIP, video conferencing.
• Endpoint security (encryption/patching/2FA).
• Strong problem-solving, teamwork, and communication skills.
• Ability to work after-hours/weekends.

Desired:

• CCNP, MCSE, or other relevant certifications.
• Experience with security support systems (CCTV, Door Access, Visitor Systems).
• Multilingual proficiency (e.g., Mandarin) for global collaboration.

Additional Information

• Candidates must be eligible to, and hold all relevant finalised paperwork, to live and work in the UK. Copies of Passports and Visas will be requested. Please note we do not offer sponsorship for this role at this current time or the foreseeable future.

This is initially a 12-month temp/agency worker contract, to be extended for further 12-month periods dependent on performance and workload. Assignments are renewed on the 31st December each year.

Huawei Research And Development UK Limited Overview

Huawei’s vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh, and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward.

About Huawei Research And Development UK Limited

Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world.

Our vision and mission is to bring digital to every person, home, and organization for a fully connected, intelligent world. We aim to drive ubiquitous connectivity, promote equal access to networks, bring cloud and AI to all, and build digital platforms to enhance industry agility and efficiency.

This strategic focus reflects our core values: staying customer-centric, inspiring dedication, persevering, and growing by reflection.

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