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- Tasks: Provide technical support and maintain automated laboratory instruments.
- Company: HTZ, a leader in innovative lab automation solutions.
- Benefits: Full-time role with opportunities for travel and skill development.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Join a cutting-edge company making a real impact in healthcare technology.
- Qualifications: Degree in Electronics or Engineering preferred; troubleshooting skills essential.
The predicted salary is between 30000 - 40000 £ per year.
HTZ specializes in designing and manufacturing automated laboratory instruments for a variety of applications, including laboratory liquid handling, sample identification tracking, and customized robotic mechanisms. Serving the Clinical, Industrial, and Pharma markets, HTZ delivers innovative solutions to laboratories worldwide through a strong network of global distributors and OEM partners. Their products ensure precision, data security, and seamless integration with LIS/LIMS databases to meet specialized industry needs. HTZ's advanced technology supports critical processes such as autoimmune disease and infectious disease testing, oncology diagnostics, and pharmaceutical pipetting systems.
This is a full-time, on-site Service Engineer position based in East Grinstead. The Service Engineer will be responsible for providing technical support, troubleshooting equipment issues, performing maintenance and repair on HTZ’s automated laboratory instruments, and ensuring optimal system performance. Maintaining effective communication with clients to address their service needs is essential. Additional duties include assisting the Production team by performing test and commissioning of instruments prior to shipment.
- Experience with troubleshooting and diagnosing complex mechanical, software, or electronic issues.
- Field service expertise, including working with automated systems and conducting on-site service tasks.
- Strong communication skills for engaging with clients, writing service reports, and providing clear technical guidance.
- Ability to perform maintenance and repair on precision equipment and systems.
- Technical support experience in resolving customer issues effectively and efficiently.
- Proficiency in using diagnostic tools and Microsoft Office software desirable.
- A degree or certification in Electronics, Engineering, or a related technical field is preferred.
- Prior experience in the laboratory or medical device industry is a plus.
- Ability to work independently and travel as needed for on-site service.
Onderhoudsmonteur, engineer. in East Grinstead employer: HTZ
Contact Detail:
HTZ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onderhoudsmonteur, engineer. in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and troubleshooting skills. Be ready to discuss specific examples of how you've tackled complex mechanical or software issues in the past. This will show potential employers that you’re the real deal!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining technical concepts in simple terms, as you’ll need to engage with clients effectively. Being able to write clear service reports is just as important as your technical expertise.
✨Tip Number 4
Apply directly through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to highlight your passion for automated laboratory instruments and how you can contribute to our mission at HTZ.
We think you need these skills to ace Onderhoudsmonteur, engineer. in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with troubleshooting, maintenance, and any relevant technical skills that match what HTZ is looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with automated laboratory instruments and how your background fits with HTZ's mission. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure to demonstrate your ability to engage with clients and write clear reports. We appreciate candidates who can convey technical information in an understandable way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at HTZ!
How to prepare for a job interview at HTZ
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automated laboratory instruments. Understand the basics of troubleshooting, maintenance, and repair processes. Being able to discuss specific examples from your past experience will show that you're not just familiar with the theory but can apply it in practice.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you articulate complex technical issues in simple terms. Prepare to share examples of how you've effectively communicated with clients or team members in the past. This will demonstrate your ability to engage with clients and provide clear guidance.
✨Get Familiar with HTZ Products
Do some homework on HTZ’s products and services. Understanding their automated systems and how they integrate with laboratory information systems (LIS/LIMS) will give you an edge. You can even mention specific products during the interview to show your genuine interest in the company.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios where you had to troubleshoot or repair equipment. Think through your past experiences and be ready to explain your thought process and the steps you took to resolve issues. This will highlight your problem-solving skills and field service expertise.